Project Manager
Client Implementation
Posted on 10/23/2023
INACTIVE
Hayden AI

51-200 employees

AI-powered mobile perception transit platform
Company Overview
Hayden AI stands out for its commitment to addressing real-world issues through AI and machine learning, offering unique solutions such as bus lane enforcement and digital twin modeling that enhance transit efficiency and safety. The company's privacy-first approach demonstrates a strong commitment to security and regulatory compliance, setting it apart in an industry where data privacy is paramount. Hayden AI's focus on creating a sustainable future further positions it as a leader in the tech industry, demonstrating a forward-thinking approach that aligns with global sustainability goals.
AI & Machine Learning
Data & Analytics

Company Stage

Series B

Total Funding

$103.3M

Founded

2019

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

11%

1 year growth

11%

2 year growth

11%
Locations
San Francisco, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Management
CategoriesNew
Business & Strategy
Requirements
  • Bachelor’s degree
  • PMP and/or related project management certifications preferred.
  • Ability to travel, must be able to report to SF office 2-3/week
  • 5+ years of experience in customer-facing project management with customer-relationship responsibilities.
  • Proven leadership/team management skills with the ability to optimize team performance and development (Growth Mindset approach)
  • Excellent analytical and problem-solving skills
  • Hands-on approach in taking charge of issues and seeing them through to resolution
  • Experience in Public Transit business or similar industries preferred
Responsibilities
  • Coordinates the resolution of complex issues and questions with respectively qualified Field Service Engineers or Project Engineers.
  • Assists with coordination of materials procurement; Engineering and Field Service resources for projects; and coordination of deliveries to customer sites and startup with Field Service team
  • Performs project management for assigned customers, overseeing all aspects of the projects from inception to closure.
  • Effectively communicates project targets and goals to all relevant stakeholders in a timely and clear manner.
  • Supports Finance team on invoicing and coordination of invoicing.
  • Tracks project milestones and deliverables to ensure successful and timely delivery of projects based on agreed upon contract terms.
  • Efficiently manage the customer and internal resources to meet all established milestones, ensuring targeted completion dates are achieved using internal project management tools
  • Serve as the point of contact for customers and systematically track and address all customer questions and requests
  • Support the creation of a playbook to guide process for implementing and integrating with additional customers
  • Proactively engage customers through regular touchpoints to deliver insights around customer engagement
  • Establish, implement, and maintain an effective Project Plan to ensure all deliverables are met and the Project is on schedule.
  • Provide the department with leadership to support critical initiatives.
  • Support Quality Organization to Implement methods to inspect, test and evaluate products, ensuring that products adhere to quality standards
Desired Qualifications
  • Options for 100% company paid medical, dental, and vision coverage for employees and dependents (for US employees)
  • Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)
  • Life, AD&D, Short and Long Term Disability Insurance
  • Aflac Critical Illness, Accident Insurance & Hospital Indemnity Insurance
  • MetLife Legal Plan(s) & Pet Insurance
  • Farmers GroupSelect Auto & Home Insurance
  • 401(k) with 3% company matching
  • Professional development reimbursement
  • Wellness stipends
  • Unlimited PTO
  • Hybrid work opportunities
  • Home office & technology reimbursement
  • Daily catered lunches in our San Francisco office