BE PART OF BUILDING THE FUTURE.
What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?
The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 11,000+ customers including 58% of the Fortune 500, we’ve only scratched the surface of our ambitions.
Pure is blazing trails and setting records:
- For eight straight years, Gartner has named Pure a leader in the Magic Quadrant
- Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
- Industry analysts and press applaud Pure’s leadership across these dimensions
- And, our 4,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go
If you, like us, say “bring it on” to exciting challenges that change the world, we have endless opportunities where you can make your mark.
SHOULD YOU ACCEPT THIS CHALLENGE...
The Director of Technical Marketing is a leader responsible for building Pure Storage’s technical customer community. This role will identify, implement and execute the strategy for creating a robust community of technology experts who share their knowledge. This includes working closely with other Business Units, Marketing, Product Management, Product Development, Sales and Support teams as well as external partners to build core messaging, content, and programs.
This is a highly visible, strategic role that will work across the entire Pure organization to engage a community of highly satisfied customers (as indicated by a market-leading NPS score of 80+), and help that knowledge and passion show itself publicly in community groups and online forums. The successful candidate will be a highly effective communicator and collaborator with a demonstrated history of working successfully across all levels of an organization. This role is global, and will collaborate with teams across all major geographies.
As a business leader in the Business Unit, you will measure your success based on the overall health of the customer ecosystem as measured in breadth and depth of engagement. The successful leader will identify customers who are on the “bleeding edge” and want to champion Pure’s technology in the marketplace of their peers–and then will operationally scale by creating the stage that will magnify their influence. The ultimate goal is to create a self-sustaining ecosystem of technology experts who can independently vouch for Pure storage and data management technologies.
Operational tactics may include recognizing key customers with awards, fostering online support forums, sponsoring birds-of-a-feather meet-ups, engaging with Pure’s customer advisory board, building relationships with key sales, sales engineering, and support leaders, and working with key partners.
Key responsibilities for this role include:
- Act as quarterback across BU, Marketing, Support, Channel partners, and other Business Units to drive programmatic offerings and strategies to build the Pure customer community and ecosystem.
- Act as a primary spokesperson for Pure Storage and our portfolio, internally and externally, working with our Marketing and AR/PR teams to deliver a compelling narrative on our positioning and offerings.
- Partner with global teams to build programs across North America, EMEA, and Asia-Pacific. Work through global support and channel partners to influence customers.
- Align with the Marketing, Product Management and Engineering teams to drive strategy around how to position new products and technologies in this forum. .
- Build supporting awareness with our champions, and a thriving customer ecosystem together with Marketing.
- Together with your direct and extended teams, develop compelling content assets to enable customers to easily understand the value proposition including business value, offering capabilities, and differentiation.
- Partner to build and execute the engine that touches and nurtures the Pure customer base, including customer websites, community groups and events, and automated nurture systems and databases.
WHAT YOU’LL NEED TO BRING TO THIS ROLE...
- 10+ years Product Management, Technical Marketing, and/or Marketing experience
- Experience in SaaS, Cloud, or core infrastructure technologies
- High bias for action and execution with strong drive to achieve
- Passionate about working with customers and evangelizing and building thriving communities.
- Direct experience driving successful field marketing programs is highly desired.
- Possess a blend of business and technical savvy that includes the ability to build and drive impact with teams across multiple disciplines, especially field teams
- Analytical and data-driven
- Possesses excellent written/verbal communication; can communicate concisely and persuasively.
- A Bachelor of Arts or Science Degree is required, or equivalent experience
- Demonstrated ability to have conceived and executed multiple, extremely complex projects.
Pure Storage applies a geographic based pay structure depending on an employee’s location.
- The annual base salary range is: $143,000 – $294,000. Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
- This role may be eligible for incentive pay and/or equity.
- And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events - check out purebenefits.com for more information.
#LI-REMOTE
BE YOU—CORPORATE CLONES NEED NOT APPLY.
Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.
Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.
PURE IS COMMITTED TO EQUALITY.
Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.
If you’re wondering how or why Pure collects or uses information you provide, we invite you to check out our Applicant & Candidate Personal Information Protection Notice.
DEEMED EXPORT LICENSE NOTICE.
Some positions may require a deemed export license for compliance with applicable laws and regulations. Please note: Pure does not currently sponsor deemed export license applications so we are unable to proceed with applicants requiring stated sponsorship.
PURE’S COMPLIANCE WITH THE U.S. GOVERNMENT COVID-19 MANDATE
In accordance with Pure’s policies, current and anticipated federal regulations, and our ongoing commitment to prioritizing the health and well-being of our employees, partners, and customers, and the community at large, where permitted by law, all Pure employees and contractors working in the United States are expected to be fully vaccinated against COVID-19 prior to your start date. Should you require an exemption for medical or religious reasons, you must initiate Pure’s exemption request process which will determine if an exemption can be granted in accordance with applicable local, state, and/or federal law.
