Accounts Receivable Specialist
At IntelyCare, purpose matters! We are changing the future of healthcare by changing the future of work for nurses. We’ve built our mission-driven company on the idea that nursing professionals deserve better and when they are happy, patient care is elevated, and our healthcare systems thrive. Through our easy-to-use app and platform, nursing professionals get the pay, freedom, and flexibility they deserve while our partnered facilities get access to nursing resources when and where they need them.
As IntelyCare’s AR Specialist, you’ll be joining IntelyCare’s Finance Department. We are a small team, and we collaborate on many departments and company-wide initiatives. We are looking for a highly motivated, detailed, and organized individual to join our team. This position will be responsible for various aspects of accounts receivable. This is a hands-on position, and the ability to multi-task and work with others is critical. You will interact with clients and other IntelyCare departments daily.
Essential Duties & Responsibilities
- Make collection calls and provide great customer service; excellent phone skills and written communication skills are required.
- Ensure client contacts are up to date and clients have all information needed to process invoices.
- Respond to all client inquiries in a timely manner.
- Identify billing issues and resolve in a timely manner, by facilitating, researching, and validating credit memo requests from clients as needed.
- Review accounts and reconcile monthly, ensuring balances and all activity, including application of client payments, are properly supported.
- Coordinate contract administration and new client set up with the sales team.
- Set up new clients with accurate billing rates, payment terms, client contacts, etc.: ensure client set up information complies with the terms of the client’s contract.
- Review billing and payment processes with new clients.
- Work with other departments, some remote, to find solutions to problems, most commonly client billing inquiries and issues.
- Collaborate on department and company-wide initiatives.
- Perform other duties as assigned.
Qualifications
- 1 to 2 years of accounts receivable experience
- Experience with Microsoft Office required, including Microsoft Excel skills. Oracle NetSuite and YayPay experience a plus.
- Ability to produce timely and accurate work in a fast-paced, deadline-oriented environment and to identify and resolve issues and discrepancies.
- Organization and time management skills, including the ability to multi-task, prioritize, and organize efficiently.
- Analytical and problem-solving skills with the ability to formulate and communicate recommendations.
- Ability to effectively work both independently and as a part of a team
Physical Demands
- While performing the duties the physical requirements are:
- Constantly reach to use computers, monitors, and other office equipment
- Constantly need to view objects at close and distant ranges.
- Constantly communicate with others verbally and in writing
- Frequently required to sit or stand.
- This position functions in an office and technical environment and requires fine manipulation and simple grasping to utilize the computer and other standard office equipment.
- Required occasional lifting and transporting of items weighing up to 25 lbs.
- This position may require occasional travel.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Please be aware, qualified candidates will be contacted directly via email by an IntelyCare Talent Acquisition Partner, from an IntelyCare email address.
