Full-Time
Guest Service Associate
F&B Service
Posted on 12/2/2025
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
Lucknow, Uttar Pradesh, India
In Person
 Retail (2) |
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- Prior experience with Luxury Hotel in the same capacity
- Strong operational technical knowledge
- Outstanding personality and unmatched levels of energy, enthusiasm and commitment
- Excellent multi tasking, problem solving, service orientation and interpersonal team skills
- Displays high level of flexibility, initiative, sincerity and team work
- To provide courteous, professional, efficient and flexible service at all times following ibis standards
- To perform all duties and tasks in the assigned place of work
- To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage division or any other department of the hotel as assigned
- To be fully conversant with all services and facilities offered by the hotel
- To perform opening and closing procedures established for the place of work as assigned
- To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives
- To ensure that the place of work and surrounding area is kept clean and organized at all times
- To monitor operating supplies and reduce spoilage and wastage
- To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Simplify's Take
What believers are saying
- Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
- €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
- Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.
What critics are saying
- Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
- Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
- Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.
What makes All Accor unique
- Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
- ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
- Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.
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Benefits
Employee Discounts
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Company News
Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...
Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.
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