PHP is a national life insurance field marketing organization (“FMO”) founded in 2009 by visionary entrepreneur Patrick Bet-David. PHP partners with leading insurance and annuity carriers to offer a comprehensive basket of insurance products to a diverse client base in the middle-class market. PHP provides a part-time or full-time opportunity to individuals in this market wishing to pursue careers as life insurance agents. PHP passionately serves our diverse middle-class consumer clients through a field sales force of nearly 20,000 licensed agents (Q4 2021). PHP headquarters offices are in Addison, Texas (Dallas metroplex).
Job Summary
PHP is seeking a detail-oriented and motivated individual to join our dynamic team as a New Business Coordinator. In this role, you will play a crucial part in ensuring the smooth and accurate processing of life insurance applications while supporting our network of nearly 20,000 licensed agents. Working closely with agents and insurance carriers, you will help drive our mission of serving diverse, middle-class clients by verifying application data, identifying and resolving missing information, and submitting required paperwork efficiently. If you’re looking for a fast-paced environment where your problem-solving skills, attention to detail, and customer service expertise can shine, this is the perfect opportunity to grow within a leading field marketing organization (FMO) in the life insurance industry.
Primary Responsibilities:
Analyze and processincoming life insurance applications, ensuring accuracy and completeness.
Communicatewith life insurance agents or their staff via email or telephone to follow up on missing requirements or clarify information.
Enter datainto proprietary home office systems.
Submitlife insurance applications or contracting paperwork to the appropriate carriers through various delivery systems.
Calculaterecognition points earned from life insurance applications.
Primary Skills & Requirements:
Experience:1-2 years in a processing role, meeting daily production goals and quality metrics.
Quick Learner:Ability to grasp new concepts quickly.
Organized and Motivated:Self-starter with a high level of motivation.
Reliable:Dependable and coachable with a positive, can-do attitude.
Adaptable:Comfortable working in a fast-paced environment.
Accountable:Takes ownership, drives a sense of urgency, and is highly detail-oriented.
Problem-Solving Skills:Good problem-solving and analytical skills, with a familiarity with basic math.
Interpersonal Skills:Excellent interpersonal skills; able to build strong relationships within the home office, and with independent insurance sales agents and their staff.
Customer Service Skills:Good customer service skills, with the ability to work with different personality types and styles, in person or by phone.
Communication Skills:Excellent written and oral communication skills (in person, email, and telephone).
Computer Skills:Proficient in Outlook, Excel, Word, and able to type a minimum of 50 words per minute.
Preferred Experience:Experience with a workflow system and in the insurance industry is a plus.
Language Skills:Bilingual in English/Spanish is required for this role.