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Data Operations Associate
Confirmed live in the last 24 hours
Seattle, WA, USA
Experience Level
Desired Skills
Customer Service
  • A Bachelor's degree or equivalent work experience
  • 1-2 years of work experience, including any internship experience
  • Exemplary verbal and written communication skills; comfortable engaging a diverse array of audiences
  • Ability to operate with a strong sense of urgency and deliver results
  • Self-motivated, goal-oriented attitude and can work effectively as an individual or as part of a team
  • Interest in financial markets or services, particularly private equity and venture capital
  • Analytical and process-oriented with a dedication to continuous improvement
  • Ability to problem solve and use judgment to make decisions within ambiguous research situations
  • Approach each task with an entrepreneurial spirit and intellectual curiosity
  • Strong organization skills with attention to detail
  • Proficient in Microsoft Office Suite including Outlook, Word and Excel
  • Become proficient in one of PitchBook's core data areas of operation, including: private equity, venture capital, M&A or Institutional Investors
  • Leverage our in-house database, business intelligence reports and other technology-based tools to ensure that proprietary data is audited and added to the PitchBook Platform efficiently while adhering to complex research tracking methodologies to ensure that data is of the utmost quality
  • Consistently provide quality customer service and respond to requests from internal and external customers daily
  • Provide training and ramping support to new members of the team, both locally and abroad
  • Gather team feedback and utilize PowerBI reports to identify root causes of systemic data problems and drive operational, methodology and Research Tool Suite Database improvements
  • Regularly collaborate with the Secondary team and the broader Data Operations department to develop and improve processes, tools and methodologies; identifying opportunities to improve upon the core quality metrics (comprehensiveness, accuracy, timeliness)
  • Work closely with our Data Operations team in Mumbai to achieve profile production targets. This relationship includes auditing the Mumbai team's work and joining calls to share best practices and process improvement ideas
  • Communicate effectively and efficiently with your team and other stakeholders to provide updates on project progress, address roadblocks and celebrate wins
  • Support the vision of the company by setting an example and demonstrating core PitchBook values
  • Assist senior members of the Data Operations department with the execution of strategic initiatives and achieving operational goals
Private capital market platform
  • Flexible work program
  • Generous PTO
  • Paid sick days
  • Company-wide days off
  • Learning & development opportunities
  • 401k & company matching
  • Medical, dental and vision insurance
  • HSA+FSA Accounts
  • Paid parental leave
  • Transportation stipend
  • Team building & company-wide events
Company Core Values
  • Customers are King
  • Excellence as a State of Mind
  • Embrace and Drive Change
  • Focus on Focus
  • Make it Fun