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Full-Time

Service Sales Representative

Confirmed live in the last 24 hours

GitHub

GitHub

5,001-10,000 employees

Code hosting and collaboration platform

Enterprise Software
Cybersecurity
AI & Machine Learning

Compensation Overview

$108.5k - $287.8kAnnually

+ Sales Incentives + Annual Bonus + Stock

Senior, Expert

Remote in USA

Category
Customer Success Management
Sales & Account Management
Required Skills
Sales
Management
Git
Segment
Requirements
  • 7+ years experience in technology-related sales or account management experience
  • OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 5+ years experience in technology-related sales or account management
  • OR Master's Degree in Computer Science, Information Technology, Business Administration, or related field AND 3+ years experience in technology-related sales or account management
  • OR equivalent experience.
  • Experience working with legal and other internal teams to craft and deliver proposals and SOWs
  • Able to relate technical concepts to customers of all technical backgrounds
  • Ability to travel up to 25%
Responsibilities
  • New business strategic selling. Implements strategies to accelerate the closing of deals. Contributes input on strategies to drive and close prioritized opportunities. Coaches junior team members in deal plan execution. Develops close plans (e.g., how to map timeline, engage the customer, get customer buy-in and commitment) to de-risk and drive predictable deal closure. Develop services sales plans and resource requirements to close new business within GitHub’s Enterprise market segment and grow those accounts by providing new account services for customer and company success.
  • Risk Management: Identifies opportunities to drive consumption and grow business with existing customers by initiating conversations, discussing solutions and offerings or quotes, and collaborating with partners or internal teams (e.g., Technical Sales Professionals, Global Black Belts) for licensing transactions and/or project engagements. Assists with the creation and monitoring of a rapid and robust deployment plan at point of sale that is validated and deployed by services and partners. Identifies customer business needs and technology readiness. Contributes to the development of solutions in collaboration with internal teams, partners, and services. Proposes prioritized solutions that align with customers' needs. Articulate The business value of proposed solutions.
  • Network building. Collaborates with a network of partners to cross-sell and up-sell. Discovers new partners by researching and discussing with partners on customer scenarios. Develops joint proposal with partners. Applies the orchestration model to leverage and expand relationships with internal stakeholders and partners. Navigates the GitHub organization to bring the best impact to the customer.
  • Manage by influence. Be a consensus builder inside GitHub and within customer and prospect accounts to ensure mutually beneficial results.
  • Understand GitHub products and solutions. Understand how we enable customers to be successful with our products and services to help them be innovation leaders. Teach customers about their industries and offer unique insights to encourage customers to think differently about their business and discover the true value of working with GitHub Services to help transform their business outcomes. Sell value and provide real ROI analysis with our products and services for our new customers. Work programmatically with customers on expected results to show them how to improve their business by properly using GitHub products and services.
  • Effective communicator and presenter. Leads conversations and sets up events within GitHub. Mentors others and develops strategies for best practice sharing across subsidiaries. Contributes ideas that can be instituted across GitHub. Initiates conversations with prospective customers/partners at events to expand external network. Acts as a platform level expert in one or more solution area(s).
  • Deal process, objection handling and driving momentum. Map out prospect buying processes, help new buyers navigate deals to close, and identify deal stakeholders (including mobilizers and blockers) in order to drive deal momentum to close. Independently and collaboratively strategize for solving deal-level challenges.
  • Understand the PS business. Understand how the PS offerings intersect with our products and be able to guide the field to provide the best solution for each customer. Deeply understand the operational side of the PS business and be able to guide the team on their interactions with legal, finance, accounting and sales operations. Be as comfortable delving into the details of a SOW, as you are representing GitHub Professional Services at a customer meeting.
  • Other: Embody our culture and values

GitHub is a platform that supports software development by allowing developers to write, review, and manage code collaboratively. It offers a range of tools for both individual developers and larger enterprises, including free services for small teams and premium solutions like GitHub Enterprise Cloud and GitHub Enterprise Server, which provide advanced security features and dedicated support. GitHub's products help streamline project management and enhance code security, making it easier for teams to work together on software projects. A key feature is GitHub Copilot, an AI tool that suggests code snippets to help developers code faster. GitHub differentiates itself from competitors by providing extensive resources for enterprise teams, including marketing and technical support, as well as access to a large community of developers. The goal of GitHub is to maximize developer productivity and innovation while ensuring secure and efficient software development.

Company Stage

Series B

Total Funding

$7.9B

Headquarters

San Francisco, California

Founded

2008

Growth & Insights
Headcount

6 month growth

5%

1 year growth

11%

2 year growth

31%
Simplify Jobs

Simplify's Take

What believers are saying

  • GitHub's extensive user base of over 100 million developers provides a vast community for collaboration and knowledge sharing.
  • The introduction of GitHub Copilot Enterprise and AI-powered security features positions GitHub as a leader in AI-driven developer tools.
  • GitHub's comprehensive resources, including marketing and technical support, help enterprises maximize the platform's potential.

What critics are saying

  • The competitive landscape with rivals like AWS CodeWhisperer could impact GitHub's market share and growth.
  • Dependence on subscription fees for enterprise solutions may pose a risk if economic downturns lead to reduced IT budgets.

What makes GitHub unique

  • GitHub's integration of AI through GitHub Copilot sets it apart by significantly enhancing developer productivity and innovation.
  • The platform's dual offering of free and premium services caters to both individual developers and large enterprises, providing flexibility and scalability.
  • GitHub's strong focus on application security and compliance controls makes it a preferred choice for enterprises concerned with code security.

Benefits

A diverse and inclusive workplace - At GitHub, we think that a diverse company is a strong company, and we work hard to foster a supportive and welcoming workplace. Learn more about our commitment to diversity.

Work happier - Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.

Lead from any location - GitHub is a remote-first company with offices located throughout the US, Europe, and Asia. Whether you live near an office or not, GitHub believes you can do your best work wherever you are. If you work remotely, you will receive a stipend to outfit your home office and receive reoccurring reimbursement refreshes.

Put your health and family first - You’ll enjoy 100% coverage of health insurance premiums across our medical, dental, and vision plan offerings, including coverage for dependents. We also offer five months of paid family leave to all new parents with the option to use it all at once or throughout the baby’s first year.

Find your zen - GitHub provides a monthly wellness stipend designed to cover anything from gym memberships, massage, meditation apps, or any other wellness related expenses.

Invest in your future - At GitHub, you’ll have a stake in the future success of our platform with equity grants. For full-time employees, we offer competitive 401k planning with a 50% company match up to the IRS 402(g) annual limit.

Keep growing - Learn how you learn best. From books to conferences, you’ll get a yearly budget for your individual learning and development goals.

Give back to your community - We believe in sharing our time, resources, and products to contribute to positive social impact. GitHub matches charitable donations up to $15,000 per calendar year. And for each hour (up to 40 hours) of volunteering per year, you will receive $20 to donate to an organization of your choice.