Hospitality Lead
Posted on 3/23/2023

10,001+ employees

Designs, manufactures, & launches rockets and spacecrafts
Company Overview
SpaceX's mission is to make humanity multiplanetary. The company is working on a next generation of fully reusable launch vehicles that will be the most powerful ever built, capable of carrying humans to Mars and other destinations in the solar system.
McGregor, TX, USA
Experience Level
Desired Skills
Customer Service
Customer Success & Support
  • High School diploma or equivalency certificate
  • 5+ years of industry experience
  • 1+ years of leadership experience
  • Strong people management skills
  • Excellent written and verbal communication skills
  • 7+ years of food service experience in customer service role
  • 3+ years of leadership experience
  • Experience working in large team settings
  • Experience in corporate environment
  • Experience in high volume operations
  • Comfortable working with Microsoft Word, Excel, and Outlook
  • Ability to carry large heavy items unassisted (up to 25lbs)
  • Able to stand for long periods of time - up to 10 hours a day
  • Must be able to work all shifts and available for overtime and weekends as needed
  • Able to perform frequent bending, stooping, and lifting of objects
  • Must participate in internal leadership and development training
  • Must have or be able to obtain Manager level food safety certification
  • To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here
  • Help team meet time and quality standards set by supervisor
  • Maintain a clean and safe work environment
  • Ensure record keeping logs are up to date and accurate
  • Monitor staff rotations, break coverage, and day to day responsibilities
  • Work with Hospitality leadership to plan services, deliver performance feedback, and support conflict resolution
  • Fill in at workstations as needed
  • Monitor quality and consistency of food products at point of service
  • Monitor cleaning of service equipment and dining areas
  • Facilitate effective communication of team or operation needs between staff and leadership
  • Support training of all Hospitality roles and responsibilities
  • Enforce proper food safety practices with staff
  • Support ongoing staff development