Table Games Supervisor

Overview

Responsible for supervising Dealers, maintaining a high level of integrity while having an intimate knowledge of all available Table Games and ensuring a fun and positive work environment. Supervises, coordinates, and manages Table Games Dealers during the assigned shift.

Responsibilities

• Ensures Table Games Dealers comply with established casino and game rules and regulations.
• Oversees the scheduling and placement of Table Games Dealers and other Table Game Team Members to ensure high levels of guest service, safety, and efficient operations are provided.
• Ensures that guests are furnished with chips as needed and any other service provided to them while on the table game. 
• Supervises and verifies the Dealer banks.
• Oversees the playing and betting of all table games.
• Ensures proper payouts of jackpots and that the gaming rules are being strictly followed.
• Resolves disputes between Table Games Dealers, guests, and between guests themselves in a polite and effective manner.
• Ensures Table Games Dealers are dressed appropriately and according to handbook policy.
• Ensures Table Games Dealers are relieved for break and lunch periods.
• Fills in temporarily for any Table Games Team Member as required.
• Works closely and effectively with other gaming operation Team Members as needed.
• Trains, mentors, develops, coaches, resolves problems, provides open communication vehicles, and recommends disciplinary actions as appropriate.
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• Associate’s or Bachelor’s Degree in Hospitality, Sales, Marketing, Promotions, Public Relations, or related field; or equivalent work experience.
• Three years of experience in table game operations.
• Dealer experience is preferred.
• Basic computer proficiency utilizing Microsoft applications, email, and internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must be 21 years of age or older.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Must also apply for, receive, and maintain a Tribal Key License through the State of CA Gambling Control Commission.
• Native American hiring preference applies.
• Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
• Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations.
• Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
• Sociability and Networking: Socializing effortlessly with other people; at ease when approaching others in social settings and professional relationships.
• Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.

Location

3400 Highway 246

Minimum Pay Rate

$31.21 per hour

Maximum Pay Rate

$36.72 per hour