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Product Researcher
Updated on 1/27/2023
Columbus, OH, USA
Experience Level
Desired Skills
UI/UX Design
  • Experience conducting research with a focus on digital or UX
  • A strong foundation of research design and can maintain research integrity
  • You've conducted mixed methods research and are comfortable using quantitative or qualitative research
  • You've conducted research within the digital and/or mobile product space
  • You have client management experience and can design research engagements around business needs
  • You've selected appropriate research methodologies while considering timelines and constraints
  • You're comfortable designing and conducting interviews, surveys, ethnographic research, usability tests, competitive landscapes, secondary research (e.g. literature reviews), etc
  • Ability to creatively target and recruit participants
  • You can recognize patterns, disentangle confounding variables, and synthesize information
  • Experience presenting complex ideas to clients and team members in a compelling and actionable way
  • You'll build trust and credibility with clients through empathy and open communication
  • Partner with clients to set research and business goals and resolve any conflicts to ensure the users' best interest
  • Collaborate with Product Strategists and Product Designers to design rigorous research methodologies while flexibly considering timeline and scope
  • Identify important research questions and implement user-centered research methods that translate to digital features and design
  • You'll draw from a breadth of tools and approaches to investigate UX questions such as user interviews, surveys, ethnographic research, and usability tests
  • You'll balance quantitative and qualitative research methods to drive product direction and implementation
  • Compile and present findings to stakeholders in a clear, actionable, and compelling way
  • Advocate for research best practices with our clients and across the company
Desired Qualifications
  • Statistics training and/or experience
  • You have digital agency experience
  • You've shipped products with features based on your research

201-500 employees

Mobile innovation agency
Company Overview
WillowTree wants to create beautiful digital products engineered to drive growth for the world's leading brands.
Company Core Values
  • Craft - We aim for excellence, and our love for what we do compels us to reach a higher standard. You can be proud of the work you do here.
  • Ownership - We have a strong sense of individual responsibility. Every initiative has an owner, from major product strategy to curating which kombucha is on tap.
  • Open communication - We respect one another enough to give and receive honest feedback. We champion the best ideas, no matter where they originate.
  • Inclusion - We treat each other with consideration and respect, and we celebrate our differences with tolerance and inclusion. You know, the way we want to be treated.
  • Sustainable flow - The state of mind when time flies and energy is focused. We make time for it every day so we can create innovative solutions that people love.
  • Realistic optimism - We acknowledge and understand the reality of the challenges we face, and we always find a way forward.
  • Partnership - Working side by side, we build meaningful connections with each other and our clients.