Quality Analyst

Arctic Wolf, with its unicorn valuation, is the leader in security operations in an exciting and fast-growing industry—cybersecurity. We have won countless awards for our excellence in security operations and remain dedicated to providing an industry-leading customer and employee experience.

Our mission is simple: End Cyber Risk. We’re looking for a Quality Analyst to be part of making that happen. 

About the Role

Arctic Wolf Networks is looking for a talented Quality Analyst to help us revolutionize the way that cybersecurity is delivered to businesses. Our hardworking team is passionate about building a cloud-based solution that will solve the real world security problems that IT professionals face.  This is a hybrid role to our Waterloo office.

Technology Stack

• AWS Cloud Services

• Playwright Tests in React/Typescript

• OpenAPI

• GitHub

About you

• Enjoys solving technical challenges

• 2+ years of experience in software quality, testing and automation

• Excited by the opportunity to learn

• Loves automating manual processes

• Experience with automated test infrastructure in a cloud environment

• Experience with performing exploratory testing approaches to bolster quality

• Experience with Infrastructure-as-Code technologies

• Code comprehension experience with React, Typescript, Go or similar languages

• Works well within a highly collaborative and functional team

Your Responsibilities

• Oversee the creation and proper coverage for a test plan, with hands on ability to support the dev team

• Should use technical understanding to be able to execute end to end test cases for any given project.

• Accountable for ensuring that test plan is completely executed before the release.

• Highly collaborative as will be working with development team members on kickstarting projects

• Act like a glue between different stakeholders and raise quality concerns in timely manner.

• Actively use metrics to monitor test plan progress.

• Responsible for leading Bug Triage meetings with different stakeholders.

• Closely working with Product management in defining success criteria for the project.

• Lead efforts with the team to define and document testing best practices and strategies

What you will have achieved within a year

• Created and executed comprehensive test strategies and test suites

• Designed and implemented Quality process for highly integrated applications

• Acquired knowledge and experience in new testing tools and technologies

• Championed a transformation to a quality focused mindset

About Arctic Wolf

At Arctic Wolf we’re cultivating a collaborative and productive work environment that welcomes a diversity of backgrounds, cultures, and ideas to make our teams even stronger as we grow globally. We’ve been named a Great Place to Work - Canada (2021-2024), and on the list of Best Workplaces in Technology (2024) in Canada. As well as on Fortune’s Best Place to Work for Millennials (2023) and Top Technology Workplace (2024) lists

Our Values 

Arctic Wolf recognizes that success comes from delighting our customers, so we work together to ensure that happens every day. We believe in diversity and inclusion, and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate that—by protecting people’s and organizations’ sensitive data and seeking to end cyber risk— we get to work in an industry that is fundamental to the greater good. 

We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.  

We also believe and practice corporate responsibility, and have recently joined the Pledge 1% Movement, ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities. 

All wolves receive compelling compensation and benefits packages, including: 

• Equity for all employees

• Flexible time off, paid volunteer days, and paid parental leave

• Enhanced maternity leave and fertility support services

• RRSP matching program

• Robust Employee Assistance Program (EAP) for mental health services

• Training and career development programs

Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. Arctic Wolf is committed to fostering a welcoming, accessible, respectful, and inclusive environment ensuring equal access and participation for people with disabilities. As such, we strive to make our entire employee experience as accessible as possible and provide accommodations as required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing [email protected]. 

Security Requirements 

• Conducts duties and responsibilities in accordance with AWN’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).

• Background checks are required for this position.