Enterprise Change Management

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.  

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Enterprise Change Management (ECM) Governance & Oversight Product Manager

In our journey to Strengthen Resiliency, Northern Trust has created an Enterprise Change Management (ECM) Office comprising of an ECM Governance and Oversight team, Program Management Office (PMO) and Organizational Change Management (OCM) Team. Together, the Enterprise Change Management (ECM) Office will align with industry standards and regulatory expectations – standardizing a risk-based approach, tailoring change capabilities to risk level, centrally providing the change framework and standards, enabling with technology, monitoring standard adherence and tracking performance and outcomes.

The Product Manager will be a part of the ECM Governance and Oversight team and is responsible for leading the digital product for ECM.  The Product Manager will drive the vision, implementation and management of project and change management digital solution while partnering with NT business owners and product teams to reflect NT’s broader portfolio planning and process. 

This position reports to the ECM Governance & Oversight Lead.

Job Description

Major Duties:

• Operates independently with in-depth knowledge of business unit
• Partner with NT’s Business & Corporate Functions to manage roadmap for enterprise digital solution
• Facilitate identification of key capabilities needed as well as potential issues for effective implementation and integration with enterprise solution
• Monitor and evaluate product performance to facilitate continuous iteration and improvement
• Monitor effectiveness of the product supporting the ECM Policy, ECM Standard and Program Management Standard
• Drive effective use of tools to support proper reporting

Knowledge:

• Digital product management or similar role
• Building products to solve for business needs relying on digital solutions
• Experience working in a global, cross-functional environment
• End-user/ client centric mindset to translate needs into digital opportunities

Experience:

• Overall experience between 5 to 10 years
• BS/BA degree in relevant field preferred
• Experience digital product management and technical proficiency
• Strong cross business unit experience
• Experience in PPM software solutions

Salary Range:

Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.

Working with Us: 

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater 

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected].

 
We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.