Full-Time
Data Center Operations Tier 2 Technician
LightEdge Solutions
201-500 employees
Secure hybrid IT infrastructure and services
No salary listed
Austin, TX, USA
In Person
Associate's
 Facilities Operations (1) |
|---|
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- A minimum of a two-year technical degree, or 5–8 years of equivalent experience in a technical environment or military Military Occupational Specialty.
- Proficiency in wiring types and requirements, including Ethernet, phone, CAT6, and single-mode and multimode fiber.
- Experience with day-to-day standard maintenance activities in data centers.
- Familiarity with telecommunications central office equipment.
- Computer hardware and software proficiency, including high proficiency in Microsoft Office Suite and web browsers.
- Ability to console into equipment from vendors such as Cisco, Fortinet, and Brocade and provide on-site troubleshooting assistance for servers, blade chassis, routers, switches, and firewalls.
- Experience monitoring and operating complex electrical systems, including generators, transfer switches, power distribution units, breaker panels, and uninterruptible power supplies.
- Knowledge of data center cooling systems and airflow management techniques.
- Ability to multitask and prioritize activities in a complex, fast-paced environment.
- Strong verbal and written communication skills.
- Ability to analyze or define problems, collect data, establish facts, and draw conclusions.
- Ability to document policies and procedures comprehensively.
- Specialization as a subject matter expert in one or more of the following areas or systems: security or biometrics, configuration management databases, electrical systems, mechanical systems, heating, ventilation, and air conditioning, building management systems, or environmental systems.
- Manage and maintain all aspects of data centers and other critical facilities.
- Use and create standard operating procedures to perform or coordinate routine maintenance and optimization of building systems, including power, heating, ventilation, and air conditioning, biometric security, and fire suppression systems.
- Coordinate maintenance work with vendors for core data center infrastructure, including uninterruptible power supplies, generators, electrical systems, cooling systems, and fire suppression systems.
- Work with personnel, contractors, and vendors to diagnose and troubleshoot data center equipment problems.
- Install servers and network devices in racks with associated network cabling.
- Work with project managers and technicians to facilitate new client service installations.
- Receive and document incoming shipments.
- Facilitate and lead data center tours.
- Coordinate the design and layout of new rack and cage environments with supporting cabling infrastructure and power connectivity.
- Maintain comprehensive knowledge of physical infrastructure and building systems, including mission-critical power, cooling, and biometric security systems.
- Respond to and resolve alarm events affecting infrastructure and services.
- Follow established change-control processes and create, review, and follow method-of-procedure change activities.
- Maintain operational efficiency and best practices for availability and uptime across 24/7 facilities, mission-critical operations, and infrastructure.
- Share and mentor technical knowledge and operational experience with team members to support professional growth and cross-training of data center operations and support teams.
- Participate in an on-call rotation to support non-business hours, oversee vendor preventative maintenance and break/fix activity, perform routine maintenance, optimize infrastructure, and provide client support.
- Perform other duties as assigned.
- Experience working with building and computerized management systems to support and augment building monitoring systems.
LightEdge Solutions provides hybrid IT infrastructure services focused on security and compliance. Its core offerings include secure colocation, a high-performance private cloud, and easy integration with hyperscale cloud platforms such as AWS, enabling a resilient, end-to-end IT environment. The company emphasizes physical security and cyber defense to protect client assets continuously, and offers professional cloud services to guide customers through their cloud journeys—from strategy evaluation to implementation, testing, and ongoing security management. It also provides managed services that augment a client’s internal IT team for hardware, software, and cloud environments, and collaborates with partners like Nutanix to build and deliver modern hybrid cloud infrastructure. Overall, LightEdge aims to help businesses run secure, compliant, and flexible IT operations with trusted, expert support.
Company Size
201-500
Company Stage
Growth Equity (Venture Capital)
Total Funding
$5M
Headquarters
Des Moines, Iowa
Founded
1996
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Simplify's Take
What believers are saying
- May 2026 Kansas City data center arrived fully pre-leased, signaling immediate demand.
- May 2026 IBM Power Virtual Server integration widens addressable IBM i and AIX migrations.
- July 2026 Lightedge news added AWS SMB competency, strengthening hybrid-cloud credibility.
What critics are saying
- Broadcom’s January 2026 VCSP purge compresses VMware partner access by 2027.
- PowerVS and hyperscale clouds commoditize Lightedge’s IBM i moat by 2026-2027.
- Five acquisitions since 2021 create integration and execution risk if cross-sell stalls.
What makes LightEdge Solutions unique
- Lightedge combines colocation, private cloud, and IBM Power expertise under one roof.
- March 2026 VCF 9.0 launch made Lightedge an early Broadcom Pinnacle managed-service provider.
- May 2026 Kansas City acquisition extended Lightedge’s compliance-heavy footprint with fully leased Tier III capacity.
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Benefits
Professional Development Budget
Growth & Insights and Company News
6 month growth
↑ 2%1 year growth
↑ 1%2 year growth
↑ 9%Lightedge, operator of the United States' largest private IBM Power Cloud by number of LPARs, has integrated IBM Power Virtual Server (PowerVS) into its hybrid cloud offering. The expansion enables IBM i and AIX customers to access infrastructure across private, hybrid and public cloud environments through a single provider. PowerVS is IBM's cloud-based infrastructure service delivering Power hardware performance with on-demand service in IBM Cloud. Lightedge will now support workloads across its private IBM Power environment and IBM Cloud via PowerVS, handling strategy, migration, management and optimisation. The integration eliminates complexity for organisations managing IBM Power environments across multiple platforms. Lightedge's offering includes end-to-end managed services, disaster recovery and seamless integration with IBM Cloud services, including AI capabilities via IBM Watsonx.
Lightedge expands Kansas City footprint with acquisition of 3MW Tier III data center. May 01, 2026, 10:00 ET Fully Pre-Leased and ROFR'd Facility Signals Lightedge's Deepening Commitment to the Kansas City Market DES MOINES, Iowa, May 1, 2026 /PRNewswire/ - Lightedge, a leading provider of secure hybrid cloud and colocation solutions, today announced the acquisition of a 3 megawatt (MW), Uptime Institute Tier III certified data center in Kansas City, Missouri. The turnkey facility, a net-new addition to Lightedge's Kansas City presence, arrived fully pre-leased and with Rights of First Refusal (ROFR) already in place, underscoring the region's extraordinary demand for enterprise-grade infrastructure and Lightedge's ability to move quickly to meet it. The acquisition adds meaningful powered capacity to Lightedge's existing Kansas City footprint and continues the company's pattern of disciplined, market-driven growth, bringing world-class infrastructure to the enterprises that need it most, in the markets where Lightedge already has deep roots. "Kansas City is a critical market for Lightedge and for our customers. The demand we are seeing from enterprises across the region is exceptional, and this facility was fully committed before we even opened the doors. That tells you everything you need to know about the health of this market and the trust our customers place in us. We are proud to deepen our commitment here and continue delivering the infrastructure, compliance posture, and operational excellence Kansas City businesses depend on." - Rob Carter, Chief Executive Officer, Lightedge A Turnkey, Tier III Facility Built for Enterprise Demands The newly acquired Kansas City data center is Uptime Institute Tier III certified, delivering concurrent maintainability and N+1 or 2N redundancy across power, cooling, and networking. As a turnkey facility, the site required no capital buildout upon acquisition, and Lightedge customers can take advantage of the expanded capacity immediately. Key facility attributes include: * 3MW of critical IT load capacity * Uptime Institute Tier III Design Certification: concurrent maintainability and redundant distribution paths * Turnkey readiness: fully operational upon acquisition with no retrofitting required * 100% pre-leased at acquisition with Rights of First Refusal (ROFR) in place for all tenants * Dual utility feeds and independent distribution paths supporting always-on operations * Enterprise-grade physical security and environmental controls As with all Lightedge facilities, the company will deploy its full portfolio of compliance certifications and managed services capabilities at the Kansas City site, including HIPAA, HITRUST, SOC 1 & 2, PCI DSS, ISO 27001, NIST, and more, enabling customers in highly regulated industries such as healthcare, financial services, insurance, and government to operate with confidence. Doubling Down on Lightedge's Core Footprint This acquisition is not about planting a flag in a new geography. It is about serving Kansas City customers better and at greater scale. Kansas City is home to a vibrant and growing concentration of financial services firms, insurance companies, healthcare organizations, and logistics providers, all of which require the security, redundancy, and compliance depth that Lightedge brings to every facility it operates. This announcement follows a period of sustained expansion for Lightedge. In early 2024, the company entered the Minneapolis market with the acquisition of a 76,000-square-foot, 3.6 MW Tier III data center in Chaska, Minnesota. Later in 2024, Lightedge acquired Connectria, one of the world's largest IBM Power Systems cloud hosting providers and an AWS Premier Tier Services partner, adding six data center locations to its portfolio. Lightedge also renewed 10 compliance certifications and added three new ones, CJIS, ITAR, and ISO 27701, furthering its position as the compliance leader among mid-market infrastructure providers. Since GI Partners' investment in Lightedge in 2021, the company has now made five acquisitions, added multiple data centers across its footprint, expanded network capacity tenfold, and upgraded its cloud portfolio, all with an eye toward delivering the most secure, compliant, and reliable infrastructure available to enterprises in the markets it serves. About Lightedge Founded in 1996 and headquartered in Des Moines, Iowa, Lightedge is a leading provider of secure hybrid cloud, colocation, and managed services. Lightedge owns and operates purpose-built data centers across the United States, serving enterprises in highly regulated industries including healthcare, financial services, insurance, manufacturing, and government. Backed by GI Partners, Lightedge delivers best-in-class infrastructure with an industry-leading compliance portfolio and a deep commitment to the communities and markets it serves. For more information, visit www.lightedge.com. SOURCE Lightedge
Lightedge expands Kansas City footprint with acquisition of 3MW Tier III data center. 0 3 minutes read Fully Pre-Leased and ROFR'd Facility Signals Lightedge's Deepening Commitment to the Kansas City Market DES MOINES, Iowa, May 1, 2026 /PRNewswire/ - Lightedge, a leading provider of secure hybrid cloud and colocation solutions, today announced the acquisition of a 3 megawatt (MW), Uptime Institute Tier III certified data center in Kansas City, Missouri. The turnkey facility, a net-new addition to Lightedge's Kansas City presence, arrived fully pre-leased and with Rights of First Refusal (ROFR) already in place, underscoring the region's extraordinary demand for enterprise-grade infrastructure and Lightedge's ability to move quickly to meet it. The acquisition adds meaningful powered capacity to Lightedge's existing Kansas City footprint and continues the company's pattern of disciplined, market-driven growth, bringing world-class infrastructure to the enterprises that need it most, in the markets where Lightedge already has deep roots. "Kansas City is a critical market for Lightedge and for our customers. The demand we are seeing from enterprises across the region is exceptional, and this facility was fully committed before we even opened the doors. That tells you everything you need to know about the health of this market and the trust our customers place in us. We are proud to deepen our commitment here and continue delivering the infrastructure, compliance posture, and operational excellence Kansas City businesses depend on." - Rob Carter, Chief Executive Officer, Lightedge A Turnkey, Tier III Facility Built for Enterprise Demands The newly acquired Kansas City data center is Uptime Institute Tier III certified, delivering concurrent maintainability and N+1 or 2N redundancy across power, cooling, and networking. As a turnkey facility, the site required no capital buildout upon acquisition, and Lightedge customers can take advantage of the expanded capacity immediately. Key facility attributes include: * 3MW of critical IT load capacity * Uptime Institute Tier III Design Certification: concurrent maintainability and redundant distribution paths * Turnkey readiness: fully operational upon acquisition with no retrofitting required * 100% pre-leased at acquisition with Rights of First Refusal (ROFR) in place for all tenants * Dual utility feeds and independent distribution paths supporting always-on operations * Enterprise-grade physical security and environmental controls As with all Lightedge facilities, the company will deploy its full portfolio of compliance certifications and managed services capabilities at the Kansas City site, including HIPAA, HITRUST, SOC 1 & 2, PCI DSS, ISO 27001, NIST, and more, enabling customers in highly regulated industries such as healthcare, financial services, insurance, and government to operate with confidence. Doubling Down on Lightedge's Core Footprint This acquisition is not about planting a flag in a new geography. It is about serving Kansas City customers better and at greater scale. Kansas City is home to a vibrant and growing concentration of financial services firms, insurance companies, healthcare organizations, and logistics providers, all of which require the security, redundancy, and compliance depth that Lightedge brings to every facility it operates. This announcement follows a period of sustained expansion for Lightedge. In early 2024, the company entered the Minneapolis market with the acquisition of a 76,000-square-foot, 3.6 MW Tier III data center in Chaska, Minnesota. Later in 2024, Lightedge acquired Connectria, one of the world's largest IBM Power Systems cloud hosting providers and an AWS Premier Tier Services partner, adding six data center locations to its portfolio. Lightedge also renewed 10 compliance certifications and added three new ones, CJIS, ITAR, and ISO 27701, furthering its position as the compliance leader among mid-market infrastructure providers. Since GI Partners' investment in Lightedge in 2021, the company has now made five acquisitions, added multiple data centers across its footprint, expanded network capacity tenfold, and upgraded its cloud portfolio, all with an eye toward delivering the most secure, compliant, and reliable infrastructure available to enterprises in the markets it serves. About Lightedge Founded in 1996 and headquartered in Des Moines, Iowa, Lightedge is a leading provider of secure hybrid cloud, colocation, and managed services. Lightedge owns and operates purpose-built data centers across the United States, serving enterprises in highly regulated industries including healthcare, financial services, insurance, manufacturing, and government. Backed by GI Partners, Lightedge delivers best-in-class infrastructure with an industry-leading compliance portfolio and a deep commitment to the communities and markets it serves. For more information, visit www.lightedge.com. SOURCE Lightedge 7 minutes ago 8 minutes ago 22 minutes ago
Lightedge, a Broadcom VMware Cloud Service Provider Pinnacle partner, has become one of the first providers globally to deploy VMware Cloud Foundation 9.0 as a fully managed service. The Des Moines-based company is operationalising VCF 9.0 to accelerate enterprise adoption of modern private cloud infrastructure. VCF 9.0's unified architecture combines compute, networking, storage and cloud management on a single platform. Lightedge delivers this as a turnkey managed service, enabling enterprise IT teams to focus on applications rather than platform lifecycle management. The service offers measurable improvements including up to 10x administrator productivity gains, 38% lower memory and server total cost of ownership, and 34% reduction in storage costs. Lightedge provides managed VCF services across hosted infrastructure, edge deployments and hybrid architectures, serving clients in healthcare, financial services, manufacturing and government sectors.
DES MOINES, Iowa, Oct. 16, 2024 /PRNewswire/ - Lightedge, the leading provider of hybrid infrastructure solutions, is proud to announce the launch of its groundbreaking Infrastructure-as-a-Service (IaaS) solution.