Account Manager

Key Responsibilities

• Lead Generation and Prospecting: Proactively identify and cultivate new business opportunities by prospecting and generating leads within target markets. Use a variety of sales strategies, including cold calling, networking, and referrals, to build a strong pipeline of potential clients.


• Sales Strategy Development: Work closely with senior leadership to develop tailored sales strategies that align with both client needs and company goals.
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• Client Relationship Management: Build and maintain strong, long-term relationships with key decision-makers within your accounts. Act as the primary point of contact throughout the sales process, ensuring that clients are informed, engaged, and satisfied.


• Sales Pipeline Management: Oversee and guide all deals through the sales pipeline, from initial contact to closing. Maintain accurate and up-to-date records in the CRM, ensuring timely follow-ups and proactive communication with potential clients.


• Product Knowledge & Custom Solutions: Become an expert in our custom audio-visual solutions, understanding the technology, features, and benefits in depth to effectively present and recommend tailored solutions to prospective clients.


• Negotiation & Closing: Lead negotiations with clients, ensuring that deals are structured in a way that benefits both the client and the company. Close deals efficiently and effectively while ensuring customer satisfaction.


• Collaboration & Teamwork: Collaborate with the marketing, technical, and project management teams to ensure seamless project handoffs and delivery of services.
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• Sales Reporting & Metrics: Regularly report on sales activities, pipeline progress, and forecasts to management. Track key performance indicators (KPIs) and ensure sales targets are consistently met or exceeded.

Qualifications

• Proven experience in B2B sales, preferably in a technical or custom solutions-based environment (audio-visual, IT, or similar industries).
• Strong ability to generate and cultivate new leads while maintaining existing client relationships.
• Deep understanding of the sales process, from prospecting and proposal generation to closing deals.
• Excellent communication, negotiation, and presentation skills.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to understand complex audio-visual solutions and translate technical features into clear benefits for clients.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and sales tracking/reporting.
• Strong organizational and time-management skills to handle multiple projects simultaneously.
• A technical background or an understanding of audio-visual systems is highly desirable but not required.