Join the Solar For All Revolution!
At PosiGen, we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Field Service Technician to help further our mission through excellent craftsmanship, customer service, and a team-focused approach to resolve post-installation onsite residential customer issues.
Essential Job Functions
- Organize and maintain the warranty and service schedule. Ensuring the timely communication and completion of service and warranty work with an emphasis on safety, quality, and customer satisfaction.
- Installation of the mechanical systems of ground or roof mounted solar systems.
- Assemble the racking and solar array. Assemble equipment along with properly sealing all roof penetrations.
- Project clean-up including job site and working vehicle.
- Assist with onsite damage/roof assessments.
- Complete non-electrical Field Service Dispatches (FSDs) and assist the Field Service Technicians with electrical FSDs as needed.
- Receive, update and complete FSDs within the Service Dashboard in Salesforce Assist with other branch tasks including inspections and site audits when assigned.
- Follow organization policies and procedures including OSHA requirements. Complete OSHA training as required.
- Troubleshoot and resolve solar electric warranty and service issues that arise with: modules, inverters, monitoring and balance of system components.
- Investigate and mitigate any reported roof leaks including thorough documentation: complete roof leak checklist, photos and written observations.
Education/Experience
- High School or Trade School degree in a discipline related to construction or building sciences, engineering or architecture is preferred.
- 1+ years experience in a discipline related to construction or building sciences; estimating, installing or site auditing experience is preferred.
- Residential Solar / photovoltaic installation experience is strongly preferred.
- Proficiency with computers and various applications including MS Office, as well as a general disposition towards learning technology including the use of online platforms such as but not limited to Dropbox, Salesforce (CRM) on various devices (laptop, tablet, and smartphone).
- Proficiency with Google Workspace preferred.
About PosiGen
PosiGen is a people-centric, rapidly growing residential solar company committed to making Solar For ALL a reality. We aim to simplify solar, improve home efficiency, and generate opportunities for the underserved through our first of its kind, no credit check, guaranteed savings solar leasing program.
As employees at PosiGen, we are passionate about furthering our mission of Solar For ALL. At PosiGen, we celebrate the individual and foster an environment where employees can be their true self. We strive to live every day by our values:
- Act with Integrity
- Be Humble, Be Kind
- Collaborate and Seek to Understand
- Deliver on our Promises
- Engage Passionately
PosiGen is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other factor protected by applicable federal, state or local laws. Individuals who require reasonable accommodations under the Americans with Disabilities Act in order to participate in the search process should notify the Office of Human Resources.
