Digital Value Team Consultant

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the V Team Life.

This position’s primary roles include serving as a Digital Value Team Facilitator (VTF) and Core Team Facilitator (CTF) for Digital Content Releases. 

Digital Content Releases enable Digital Operations to implement promotions, device launches, and other initiatives via VZ's digital platforms, such as the VZ.com website and the VZ mobile application.

Responsibilities include:

• Leading the activities to gather complete and concise Business requirements for Tactical content requests that are delivered in Digital Content Releases and/or GTS releases.

• Working with MAC/Design teams to ensure that any required assets are developed and available, prior to engaging the development and UAT team(s).

• Leading daily/recurring Value Team meetings and doing extensive follow-up with the Business stakeholders and MAC/Design teams to provide the complete requirements/assets in a timely manner.

• Reviewing the Business requirements and assets for Tactical content requests that are delivered in Digital Content Releases and/or GTS releases with the development teams and UAT teams.

• Ensuring that the development/UAT teams: (1) understand the Business requirements and assets and (2) have all the information they need to determine a Level Of Effort (LOE) estimate for the work.

• Coordinating recurring Content Delivery Team (a.k.a Core Team) activities/meetings with the development teams and UAT teams to accomplish the above items.

• Training/coaching Digital Content Release partners on the processes used for creating and moving content requests through the JIRA lifecycle.

• Working with stakeholders, development teams, and UAT teams (as needed) to define and implement processes and/or ticket structures for new types of content requests.

• Individual efforts to identify/implement improvements across the VTF and CTF roles and responsibilities.

• Participation/support of Digital Operational Excellence (OE) efforts and/or Verizon quality/process improvement initiatives.

What we’re looking for...

You must have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

• Experience with Business Analysis/requirements gathering.

• Experience and knowledge with Project Management processes.

• Knowledge of SDLC and Agile practices.

• Experience working with cross-functional work teams toward task completion.

• Experience with ecommerce.

Even better if you have:

• Bachelor’s degree or higher.

• Understanding of Release Management fundamentals.

• Experience with JIRA is strongly preferred.

• Prior wireless experience is a plus.

• Strong written and verbal communications skills.

• Excellent organizational and time management skills.

• Ability to multi-task.

• Strong attention to detail.

• Effective analytical skills.

• Ability to work under pressure and interact with partners on all aspects of the delivery life cycle concurrently.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

In this hybrid role, you'll have a defined work location that includes work from home and a minimum eight assigned office days per month that will be set by your manager.

Scheduled Weekly Hours

40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.If you are hired into a California, Colorado, Connecticut, Hawaii, Illinois, Maryland, Minnesota, Nevada, New York, Rhode Island, Washington or Washington, D.C. work location, the compensation range for this position is between $84,000.00 and $155,000.00 annually based on a full-time schedule. The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part time roles, your compensation will be adjusted to reflect your hours.