Business Analyst

Job Description

• Determines operational objectives by studying business functions, gathering information, evaluating output requirements and formats.
• Designs new computer system applications by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities and writing specifications.
• Improves application systems by studying current practices and designing modifications.
• Recommends controls by demonstrating both creative and critical thinking skills to identify and problems, and subsequently drafting improved procedures.
• Defines project requirements by working with a project team in identifying project milestones, phases, and elements.
• Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions.
• Maintains system protocols by writing and updating procedures.
• Provides references for users by writing and maintaining user support documentation and providing Level II system applications support.
• Maintains user confidence and protects operations by keeping information confidential.
• Prepares technical reports by collecting, analyzing, and summarizing information and trends.
• Contributes to team effort by accomplishing related results as needed.
• Operates as a liaison and work extensively with internal and external clients.
• Work closely with colleagues, testers and a variety of end users to ensure technical compatibility and user satisfaction.
• Support users on change control and system updates, adhering to Change Management procedures.
• Create and provide training and user manuals to users of a new system.
• Interface with client business analysts, technologists, and management through all phases of a project

Qualifications

• Bachelor degree in Business, Computer Science, or Information Systems, or related degree preferred.
• Banking experience a must: Deposits, ACH, SWIFT, Teller System, ATM, Online Banking,
• Experience in working with FIS IBS core system.
• Experience in working with Bankers Toolbox BAM system is a plus.
• Ability to develop and execute simple to complex queries in SQL Server Management Studio.
• Well verse in using Microsoft Office tools including Visio and Project.
• Strong verbal and written communication skills.
• Ability to communicate and synthesize technical and business information to technical and non-technical individual stakeholders.
• Team oriented, strong organizational and customer services skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.