Full-Time
Admissions Coordinator
Newport Healthcare
Adolescent residential and outpatient mental healthcare
No salary listed
Nashville, TN, USA
In Person
Bachelor's
 Medical, Clinical & Veterinary (1) |
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- A high school diploma or equivalent is required.
- Two years of applicable experience in the behavioral health field is preferred.
- Bilingual ability is preferred.
- Proficiency with Microsoft Office Suite, Outlook, Word, Excel, and PowerPoint is required.
- Experience in admissions, sales, or customer service, ideally in healthcare or mental health, is required or strongly relevant.
- Ability to communicate empathetically about sensitive topics is required.
- Ability to work independently, make decisions autonomously, and collaborate effectively with a team is required.
- Act as a key point of contact for clients and their families throughout the admissions journey, offering reassurance and guidance.
- Manage the entire admissions process and facilitate internal communication to optimize client engagement and satisfaction.
- Communicate and clarify information for callers, clients, and families to ensure they understand the organization’s offerings.
- Respond to phone inquiries professionally and courteously while conveying the benefits of the programs and services.
- Maintain organized records and adapt to shifting priorities while providing client support.
- Complete necessary documentation promptly and keep electronic records accurate and current.
- A bachelor's degree is preferred.
- Two years of applicable behavioral health experience is preferred.
- Bilingual ability is preferred.
Newport Healthcare operates a network of adolescent and young adult mental-health programs through Newport Academy, offering residential and outpatient care across the United States. It combines evidence-based therapies such as CBT, DBT, and EMDR with experiential activities like equine therapy, art, and yoga, delivered along a continuum that includes residential treatment, Partial Hospitalization Programs (PHP), Intensive Outpatient Programs (IOP), and therapeutic day schools. Care is provided on a fee-for-service basis and coordinated with major insurers to support families. The goal is to address root causes of high-risk behaviors and co-occurring disorders, empower teens, restore families, and promote lasting mental wellness.
Company Size
N/A
Company Stage
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Total Funding
N/A
Headquarters
Nashville, Tennessee
Founded
2008
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Simplify's Take
What believers are saying
- The May 2026 outcomes report showed teen depression scores dropping 16.4 to 9.3.
- Newport’s added interactive outcomes tool strengthens payer and parent trust.
- PrairieCare hit 100,000 patients, signaling scale across the Newport platform.
What critics are saying
- Newport is exiting San Francisco residential sites in 2026, shrinking its footprint.
- Velarde v. Monroe Operations affirmed 2025 arbitration unconscionability findings against Newport.
- Onex reported Newport’s value fell in 2024 and 2025, pressuring exit timelines.
What makes Newport Healthcare unique
- Newport combines residential, PHP, IOP, and therapeutic day schools nationwide.
- Its 2025 outcomes report shows symptom reductions and six-month maintenance data.
- Brian Setzer added a Chief Innovation & Optimization Officer in January 2026.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Flexible Spending Accounts
Paid Vacation
Paid Sick Leave
Tuition Reimbursement