Full-Time

Client Success Specialist

Posted on 9/5/2026

AIL

AIL

Life insurance through AO Globe Life

No salary listed

No H1B Sponsorship

Remote in USA

Remote

Category
Insurance (1)
Required Skills
Sales
Customer Service
Requirements
  • Be at least 18 years of age and legally authorized to work in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life and Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate's expense.
  • Have strong communication and active listening skills.
  • Have basic computer proficiency and reliable high-speed internet.
  • Be comfortable working independently in a remote environment.
Responsibilities
  • Meet with clients virtually using Zoom and phone.
  • Welcome and onboard new clients through the enrollment process.
  • Explain life, accident, and supplemental health insurance benefits.
  • Answer questions and provide customer service.
  • Recommend personalized benefit solutions based on each client's needs.
  • Build long-term client relationships.
  • Conduct policy reviews and assist with beneficiary updates when appropriate.
  • Maintain accurate client records while ensuring compliance with company and state regulations.
  • Participate in weekly coaching, mentorship, and leadership development.

AIL is the American Income Life division within AO Globe Life, providing supplemental life and health insurance protection to working families. Its representatives help policyholders evaluate coverage for life, accidents and related financial risks, often through relationships with unions, associations and other affinity groups. The business uses a distributed agency model with remote and local sales opportunities across North America. This description follows the approved AO employer identity while retaining AIL as the recognizable insurance brand represented by the company record.

Company Size

N/A

Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

N/A