Technology Platform Associate

Technology Platform Associate

Texas Capital Bank is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big banks at a scale that makes sense for our clients, with highly experienced bankers who truly invest in people’s success — today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment — investing the time and resources to understand our clients’ immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital Bank, we do more than build business success. We build long lasting relationships.

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital Bank was recently named the #1 most trusted bank in the country on Newsweek’s inaugural list of America’s Most Trusted Companies. For more information about joining our team, please visit us at www.texascapitalbank.com.

Brief Overview of Position

As a member of a Texas Capital Delivery team, as an associate, you will play a key role in transforming the bank by developing and configuring our platforms to drive efficiency and automation.  You will help deliver digital experiences, process automation and improvements to client delivery process across the Bank.  The position works collaboratively with teams across the portfolio, partnering with end-users, operations, treasury, sales, and credit and lines of business to deliver a wholistic and automated experience that results in an exceptional customer experience for both internal users and external customers.  This role involves building and enhancing platforms to deliver innovative capabilities and optimize client experiences. You will be placed on a specific platform or custom delivery team to support an area as part of our product and platform delivery team based on experience

Associates learn to Configure systems, including building workflows, dashboards, scorecards, and user interfaces.  They will also learn about integrating platforms leveraging APIs and other tools and build and monitor dashboards for application performance.

This position is based in Dallas, TX, at the Texas Capital office in Richardson, TX.

Responsibilities

Core Competencies for Platform Delivery

• Technology-Driven: Utilize cutting-edge technologies to deliver resilient, innovative solutions with both immediate and long-term value.
• Collaborative Partner: Operate autonomously in an agile environment, collaborating with multidisciplinary teams including technology product, designers, technologists, and data scientists and business.
• Integrated Problem Solving: Proactively identify and resolve complex issues to achieve desired outcomes while managing risks.
• Platform Ownership: Continuously improve platform engineering practices and build in automation for manual processes. Lead the craftsmanship, availability, resilience, and scalability of your solutions.
• Daily Activities:

• Collaborate with teams to implement initiatives aimed at improving client outcomes
• Support projects in an agile environment – understand intent, estimate level of effort, executing tasks and burndown
• Execute assigned project tasks and assume increasing responsibility as experience grows
• Build and maintain strong relationships with internal teams and external partners
• Facilitate meetings and small groups as needed to resolve issues and collect relevant data
• Develop an understanding of Texas Capital’s operations, products, and services
• Consistently exemplify Texas Capital’s core values
• Exhibit professionalism by attending all meetings and submitting all reports in a timely manner.
• Dedicated to continuous learning and remaining coachable through each learning experience

The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ.  Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.

Qualifications

• Bachelor degree in Computer Science, Engineering, Software Engineering, Management Information Systems, or other relevant STEM or business field (Business, Economics, Mathematics, Physics). Ongoing studies are acceptable if a degree is completed by the start date.
• 3.0 GPA minimum
• Demonstrated participation in multiple extracurricular activities
• Proven leadership experience in academic, professional, or extracurricular settings and community involvement
• Excellent business writing and verbal communication skills
• Strong Microsoft Office skills including Outlook, Excel, and PowerPoint
• Ability to prioritize and organize to meet multiple conflicting deadlines.
• Identify trends and implement process changes to improve both internal and external customer experience.
• Ability to be an effective team player and build positive working relationships across the organization.

The duties listed above are the essential functions, or fundamental duties within the job classification.  The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy.Texas Capital is an Equal Opportunity Employer.