Technical Program Manager 3

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The TechOps PMO is responsible for facilitating TechOps strategic priorities by enabling the efficient delivery of technology solutions to meet stakeholder needs.  We enable TechOps to be a collaborative, trusted partner, providing superior technology services to our company and enabling our internal systems to be a source of competitive advantage.  

As a Technical Program Manager 3, you will support the delivery of technology solutions in accordance with established standards and frameworks for your aligned TechOps functional areas (FinTech Pillar + Departments).  

This role can be based out of our Toronto office or remotely in Canada.

The right candidate for this role will:

• Have practical experience with a minimum of 5 to 7 years working in a PMO or engineering organization, ideally in project/program management delivery, support, or in an analytics role
• Super organized and comfortable in managing multiple aspects related to projects and task tracking as well as balancing long-term strategic goals and short-term priorities
• Strong experience managing complex cross-functional projects and programs end-to-end and leading technology delivery initiatives on Netsuite, Coupa, Concur, Avalara, or related software
• Empower resources, manage stakeholder expectations, and drive program deliverables through to completion with a high degree of quality
• Excellent at communicating with diverse audiences from technical teams and business teams up to, our executive leaders
• Driven by an attuned sense of priority and urgency
• Inspired to identify and innovate in areas where automation can replace manual work
• Advanced understanding of technical and engineering concepts, allowing them to drive discussions, and articulate requirements required to ensure successful delivery
• Experienced in gathering process pain points from team members and stakeholders and devising improvements to address them
• Experienced with successfully implementing agile/Scrum best practices as well as Project and program management best practices (e.g. PMBOK) at the department scale with positive outcomes
• Skilled in working with project and portfolio management tools (e.g. JIRA, Smartsheet, Asana, Monday.com, MS Project)
• Interested in learning everything about MongoDB

Position Expectations:

• Contribute to the yearly roadmap planning by gathering needs from business and technical stakeholders and prioritizing the requests with their help
• Design and improve the processes and tools that inform the daily life of engineers
• Help prioritize the team’s backlog and plan its release roadmap
• Facilitate communication with other MongoDB engineering teams to ensure that all roadmaps are aligned
• Recognize patterns in a sea of information and take action accordingly
• Identify risks to the team’s releases, mitigating them where possible and communicating them where not possible
• Expand knowledge into new domains as called upon
• PMP certification strongly preferred
• Seasoned experience managing complex initiatives in accounting, finance, and procurement systems required as well as familiarity with ERP solutions

Success Measures:

• In 3 months you’ll have fully ramped on TechOps PMO processes as well as all relevant FinTech and Finance Ops-supported initiatives
• In 6 months you’ll have taken complete ownership of executing, driving, and leading those processes and supporting your delivery teams and business stakeholders
• In 12 months you’ll have pioneered in recognizing areas for process improvement across multiple TechOps teams and the TechOps department as a whole

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4253030065