International Consultant

Who You Are

You are a customer-focused problem solver and strategic thinker who thrives in a fast-paced environment. You are consultative, proactive, and passionate about helping customers navigate complex international employment scenarios. You enjoy turning nuanced challenges into actionable solutions and have relevant experience in global HR, compliance, and EOR practices - particularly within the EMEA region. You build trust easily, collaborate across teams, and advocate for customers while mitigating risk for the business.

Your Success Profile

What You Will Work On

• Serve as a regional subject matter expert for EMEA and guide for customers navigating complex international compliance requirements while using Justworks EOR product, helping mitigate risks associated with global employment and ensure alignment with local regulations.
  
  
• Support complex, high-impact customer needs, including EMEA country-specific compliance questions, terminations, benefits nuances, and intricate leave scenarios.
  
  
• Act as a trusted advisor, providing proactive, region-specific guidance to help customers mitigate risk and maximize value.
  
  
• Identify opportunities to optimize and expand Justworks’ international offerings within your EMEA region.
  
  
• Work cross-functionally with Legal, HR, Ops, Product and Expansion to stay informed on EMEA industry trends, regulatory changes, and best practices and proactively share this knowledge with customers to ensure they are getting the most out of their investment in our products, while remaining in compliance.
  
  
• Contribute to continuous improvement by documenting best practices, sharing knowledge, and influencing product and process enhancements.

How You Will Do Your Work

• Advocate for the customer while balancing risk and compliance considerations.
• Collaborate cross-functionally to solve complex problems and deliver seamless international experiences.
• Translate complex international regulations and processes into clear, actionable guidance for customers and internal partners.
• Operate independently while contributing to team knowledge and scaling best practices.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.” 

Qualifications

• • Proven track record managing strategic conversations with customers to support their hiring needs.
    
    
  • 5+ years experience in customer-facing international HR role, ideally with experience in the EOR space, with deep expertise in the EMEA region.
    
    
  • Proven ability to manage complex global customer HR scenarios.
    
    
  • Excellent communication, problem-solving, and consultative skills.
    
    
  • Comfortable collaborating with multiple internal stakeholders to drive customer outcomes.
    
    
  • Knowledge of HR technology and international employment compliance.

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