Technical Writer Intern

About the position:

We are looking for students pursuing a Technical Writing, Communications, or related degree/certificate who are interested in a 2025 Summer Internship and are passionate about creating high quality documentation for our various product end users. The ideal candidate will share our passion and pride in creating clear, concise, and correct documentation to enable our customers to execute their day-to-day tasks.

In this role you will be collaborating with subject matter experts from different teams, while being mentored by a senior writer and supported by a team of 24 writers and developers who have multiple years of experience in various industries. Our team creates content for not only Okta’s main Identity Engine product, but various others as well. You’ll work in a fast-paced, agile environment to enhance your communication skills. You will help to scale our business solutions to the next generation, enabling Okta to be the most efficient, scalable, and best-run company.

Our team is fast, innovative, and flexible; with a weekly, agile release cycle and individual ownership. We expect great things from our writers and reward them with stimulating new projects, emerging technologies, and the chance to have a significant impact in a company that is changing the cloud computing landscape forever.

Job Duties and Responsibilities:

• Work with subject matter experts and your assigned mentor to scope and plan documentation deliverables
• Design, develop, edit, and deliver accurate and effective documentation for Okta products
• Improve our existing documentation with feedback from our customers and our support team
• Interface with Engineering, QA, Product Management, Technical Support, and UX team

Minimum Required Knowledge, Skills, and Abilities:

• Ability to create XML documentation using MadCap Flare
• API documentation knowledge is an asset
• Strong organizational, communication (written and verbal) and multitasking skills

Nice to have: 

• Experience using source control tools such as Git and GitHub
• Experience with DITA
• Past summer internship experience

Education and Training: (In progress) BCMM in Communication majoring in Information Design, BA in English majoring in Professional Writing, certificate in Technical Writing, or related field (Dec. 2025 or May 2026 Grad)

Okta’s Intern Program

As an intern, you’ll do real work that matters. While you’re on board, you’ll work on meaningful projects and have an opportunity to see what working at Okta is all about. You’ll also have the support of your mentor and manager to help you develop new skills. 

Our interns have the opportunity to build a strong community - with their fellow interns, within their teams, and with the broader company. We want you to grow professionally and you’ll do that through participating in events like our Executive Speaker Series and Brown Bags.  And of course, we want you to have fun too.

Interns may choose the format of their internship: either in-person at one of our Okta offices, or virtually. We give our interns the opportunity to choose the option that best suits their needs. We offer 12 week internships in the U.S. in the Summer and 16 week co-ops in Canada.  

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