Who We Are: Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their “uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.

What We’re Looking For: Loews Hotels & Co seeks a detail-oriented team player to support the day-to-day operation of the Meetings & Events department while contributing to the delivery of exceptional experiences for both clients and team members alike.

Who You Are:

· Dedicated to the details and the deadlines, always looking to dot every ‘i’ and cross every ‘t’ in a timely manner

· Excellent communicator with an ability to adapt to the communication styles of others

· A highly motivated self-starter seeking an opportunity to learn and grow

· A service professional with a passion for hospitality

What You’ll Be Doing:

· Provide administrative support to department managers as assigned

· Responsible for sending daily and weekly reports to all pertinent hotel departments, including group resume packets, Banquet Event Order packets, event posting reports, change logs, etc.

· Maintain the accuracy of the BEO master book (updating guarantees, replacing revised/original BEO’s)

· Assists in the preparation of Banquet Event Orders, including inputting revisions and marking changes

· Answer phones and respond to client facing email correspondence

· Review resumes and BEO’s in detail to determine needs and assist with facilitating them with the Meeting & Event/Catering Manager’s assistance

· Prepares site visit and planning visit packets

· Respond to external and internal requests, emails, or other needs in manager’s absence

· Complete Amenity Forms, Write Amenity and Welcome Cards, Collect any custom amenity items and relay to Food & Beverage Department for delivery

· Coordinate internal meetings

· Provide onsite event support as needed and determined by Director of Meetings & Events

· Compile property specific reports or data sets and disseminate as needed

· Other duties as assigned

Your Experience Includes:

· 1 Year of Hospitality Experience

· Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams)

· Knowledge of Hotel Operational Systems, such as Delphi, preferred

· Able to work a flexible schedule, including weekends and holidays

What We Offer:

· Competitive health & wellness benefits, 401(K) & company match

· Paid Sick Days, Vacation, and Holidays

· Training & Development opportunities, career growth

· Tuition Reimbursement

· Employee Hotel Rates

· Other discounts and more

Reports to: Director of Meetings & Events