Senior Director
TPM & Analysts
Posted on 2/8/2024
INACTIVE
Twilio

5,001-10,000 employees

Customer engagement platform & developer of communications APIs
Company Overview
Twilio's mission is to fuel the future of communications. By making communications a part of every software developer's toolkit, Twilio is enabling innovators across every industry to reinvent how companies engage with their customers.
Data & Analytics

Company Stage

N/A

Total Funding

$768.1M

Founded

2008

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

-2%

1 year growth

-17%

2 year growth

-13%
Locations
Remote in USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Agile
Management
SCRUM
Data Analysis
CategoriesNew
Product
Requirements
  • 15+ years experience in a technical program management role with 5+ years managing a technical program management and analyst teams
  • Ability to handle multiple competing priorities in a fast-paced environment
  • Experience facilitating planning and coordination efforts across Engineering, Product and Design teams to support schedules and planning, tracking, and communicating product delivery expectations
  • Experience driving automation, implementing tools, measurement, and technology solutions to drive efficiency
Responsibilities
  • Build, lead, manage and develop a team of world-class Technical Program Managers and Analysts
  • Serve as an advisor and trusted partner to the Engineering and Product Leaders to ensure the teams are operating efficiently, have high engagement, and are delivering on key goals and commitments
  • Define and implement standardized project management frameworks across the engineering and product teams
  • Partner with the engineering and analytics teams to define and implement KPIs and success metrics
  • Create tracking and reporting mechanisms for product initiatives
  • Drive projects to successful completion by managing cross-functional / cross-team deliverables
  • Manage engineering projects and process improvements
  • Guide teams through quarterly planning
Desired Qualifications
  • Certification in Project Management relevant discipline
  • Knowledge of software and systems engineering standard methodologies for the full development lifecycle, including coding standards, code reviews, build processes, testing, and operations
  • Project Management experience plus Agile, Scrum, or Kanban
  • Experience in establishing and driving the adoption of program frameworks, tools, and best practices