Senior Technical Support Engineer
Updated on 2/9/2024
Sigma Computing

201-500 employees

Business intelligence analytics tools
Company Overview
Sigma Computing's mission is to empower everyone to make the best possible decisions at every turn by removing the barriers that prevent people from analyzing data across sources and delivering the full spectrum of self-service cloud analytics and business intelligence.
Data & Analytics

Company Stage

Series C

Total Funding

$721.3M

Founded

2014

Headquarters

San Francisco, California

Growth & Insights
Headcount

6 month growth

4%

1 year growth

2%

2 year growth

147%
Locations
New York, NY, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Redshift
Communications
BigQuery
SQL
AWS
Data Analysis
Snowflake
Google Cloud Platform
CategoriesNew
Data & Analytics
IT & Security
Requirements
  • 5+ years of industry experience supporting enterprise products for data analytics
  • Strong domain expertise in databases and business intelligence
  • SQL proficiency
  • Proficient in data modeling concepts
  • Excellent verbal and written communication skills
  • Ability to work with multiple departments and co-ordinate issue triaging, diagnosis and resolution
Responsibilities
  • Assist with the diagnosis and resolution of complex technical issues
  • Develop best practices and tools for diagnosing issues and optimizing the service for performance
  • Collaborate with cross-functional groups to create a first-class experience for users of the product
  • Participate in quarterly projects, perform periodic on-call duties, and other assignments as needed to improve automation and processes
Desired Qualifications
  • Supporting a cloud service in production
  • Experience working with Snowflake, Redshift, BigQuery
  • Knowledge of GCP, AWS
  • Startup experience