IT Infrastructure Engineer

We are looking for an Infrastructure Engineer to support the growth and scalability of our business across European hubs.

In this role, you will ensure seamless IT support coverage, resolve technical and audio-visual issues, assist with infrastructure projects, and contribute to automation and process optimization initiatives. You’ll play a critical role in enhancing the user experience, driving operational efficiency, and helping our business scale across Europe.

What Will Your Day Look Like?

As an Infrastructure Engineer, you will:

Escalation & Mentorship

• Serve as an escalation point for the Service Desk team, providing guidance on complex issues and mentoring colleagues to build team capability.

IT and Audio-Visual Support

• Troubleshoot and resolve IT and audio-visual issues across European hubs, minimizing disruption and ensuring smooth operations.

Infrastructure Projects & Automation

• Assist in planning, executing, and monitoring IT infrastructure projects, ensuring timelines, quality, and best practices are met.

• Develop and maintain scripts and automation workflows across platforms such as Okta, Slack, and Make.com to streamline operations.

• Integrate and leverage REST APIs to enhance tooling and automate repetitive tasks.

• Configure, optimize, and maintain monitoring and alerting tools (e.g., Nagios, Zabbix).

• Apply fundamental knowledge of DevOps tools such as GitHub and Terraform, and maintain a solid understanding of core infrastructure tools, including identity management systems and Jamf environments (Jamf 200+ a plus).

Operational Excellence

• Anticipate potential IT issues and proactively mitigate risks.

• Analyze operational and performance trends using data-driven insights to inform decisions and support strategic objectives.

• Continuously identify opportunities to optimize processes, improve efficiency, and enhance the reliability of platforms and tools.

Collaboration & Initiative

• Evaluate new tools and provide recommendations aligned with team and business needs.

• Develop reusable components and adhere to established standards for automation and tooling.

• Collaborate effectively across teams, providing feedback and contributing to shared systems and processes.

What We Offer

• Competitive compensation including equity in the company.

• Health perks such as private healthcare or gym allowance (depending on location).

• Flexible compensation plan to help you diversify and increase your net salary.

• Unforgettable TravelPerk events, including opportunities to travel to our hubs.

• Mental health support tools for your wellbeing.

• Exponential growth opportunities to develop your career.

How we work

Our Vision is for a world where TravelPerk serves as the platform for human connection in-real-life (IRL). We take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our London or Barcelona Hub. We fundamentally believe in the value of meeting in-real-life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

At TravelPerk, we prioritize experience and potential over academic qualifications for this role. We believe that talent and ability aren't always reflected in formal credentials.

TravelPerk is a global company with a diverse customer base—and we want to ensure the people behind our product reflect that. We’re an equal opportunity employer, meaning you’re welcome at TravelPerk regardless of your appearance, where you’re from, or anything else that makes you.