Import & Export Shipping Coordinator
Posted on 3/29/2023
Remote in USA
Experience Level
Desired Skills
  • 2+ years relevant work experience
  • Excellent communication skills and proven ability to work in a fast-paced high-volume shipping environment
  • Excellent oral and written communication skills with the ability to work with cross-functional teams
  • Basic computer skills; experience with FedEx Shipping Manager and UPS WorldShip software preferred
  • Prepare, review and edit import and export documents; Commercial Invoices, Bills of Lading, packing slips and shipping labels to route packages internationally
  • Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases
  • Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
  • Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and Xometry partners in foreign countries
  • Quote shipping rates for domestic and international parcel and freight shipments
  • Sets up freight shipment pick ups and track through delivery
  • Helps file Electronic Export Information (EEI) online with US Customs and Border Protection on any eligible export shipments
  • Escalates customer complaints and requests with carriers and follows up to ensure the request was completed while keeping the customer informed
  • Work collaboratively with all departments to resolve issues related to package deliveries or shipments
  • Performs all work in compliance with Xometry's quality and safety systems, policies and procedures

501-1,000 employees

On-demand manufacturing marketplace
Company Overview
Xometry's mission is to accelerate innovation by providing real-time, equitable access to global manufacturing capacity and demand. Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world.
  • Medical, dental, & vision insurance
  • Life insurance
  • 401(k) with company matching
  • Equity
  • Generous PTO
  • Paid volunteer time
  • Commuter & parking benefits
  • Maternity & Paternity leave
  • Free snacks
  • Dog-friendly office spaces
Company Core Values
  • Customer focus
  • Collaboration
  • Bias for action
  • Results-driven
  • Innovation