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Full-Time

Sales Operations Manager

Confirmed live in the last 24 hours

Nuna

Nuna

201-500 employees

Healthcare technology platform for value-based care

Data & Analytics
Healthcare

Compensation Overview

$96k - $117kAnnually

Senior

Remote in USA

Category
Customer Success Management
Field Sales
Inside Sales
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Management
Hubspot
Marketing
Requirements
  • Bachelor’s degree in Business, Marketing, Health Administration, or a related field (MBA preferred)
  • 5-7 years of experience in sales operations, sales support, or a similar role within a SaaS or healthcare environment
  • Advanced expertise with HubSpot CRM, including pipeline and contact management, and automation (workflows and sequences)
  • Strong analytical skills, organizational skills, and attention to detail
  • Excellent communication, facilitation, and interpersonal skills with experience recapping sales calls and leading sales operations meetings
  • Ability to work independently, manage multiple projects simultaneously, and adapt to a fast-paced, start-up environment with an ability to pivot and multi-task
  • Self-motivated with a drive to succeed in a fast-growth tech start-up
  • A passion for improving healthcare and patient outcomes is a must
Responsibilities
  • Maintain and update the HubSpot CRM system to ensure accurate data entry and efficient sales pipeline management, developing and enforcing data integrity standards and best practices including pipeline and contact management
  • Create and manage automation workflows and sequences to improve sales efficiency
  • Generate and analyze sales metrics to identify trends, opportunities, and areas for improvement
  • Prepare regular sales reports and dashboards for the VP of Sales and other stakeholders
  • Identify and implement improvements to sales processes to enhance efficiency and effectiveness
  • Develop and document standardized sales procedures and workflows
  • Recap sales calls and meetings, ensuring appropriate notes, action items, and next steps are captured in the CRM
  • Monitor follow-ups and ensure timely completion of assigned tasks
  • Lead sales operations meetings, ensuring all parties are completing their individual tasks as assigned
  • Coordinate and schedule sales meetings, demos, and training sessions
  • Assist the sales team with day-to-day operations, including managing sales documentation and preparing sales materials
  • Assist with lead mining efforts as needed using tools like ZoomInfo, LinkedIn Sales Navigator, and Definitive Healthcare
  • Work closely with marketing, product, and customer success teams to ensure alignment and support for sales initiatives
  • Provide feedback and insights to other departments to improve the Nuna App and its market positioning

Nuna offers a platform for healthcare providers to manage value-based care (VBC) contracts and programs, streamlining administrative tasks and facilitating faster payments. The platform uses a proprietary data engine to harmonize and enrich data, allowing providers to create and adjust their VBC programs easily. Unlike competitors, Nuna focuses on empowering providers with tools and insights specifically for the VBC model. The company's goal is to improve the healthcare system by enabling providers to deliver high-quality care while managing costs effectively.

Company Stage

Series B

Total Funding

$90M

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

10%

1 year growth

18%

2 year growth

54%
Simplify Jobs

Simplify's Take

What believers are saying

  • Nuna's platform can significantly reduce administrative burdens, allowing healthcare providers to focus more on patient care and innovation.
  • The company's emphasis on performance transparency and faster payments can lead to improved financial stability for healthcare providers.
  • Nuna's mission to improve the healthcare system aligns with broader industry trends towards value-based care, potentially leading to widespread adoption.

What critics are saying

  • The transition to value-based care is complex and may face resistance from providers accustomed to fee-for-service models.
  • Nuna's reliance on its proprietary data engine means any technical issues could severely impact service delivery and client satisfaction.

What makes Nuna unique

  • Nuna's focus on value-based care sets it apart in the healthcare technology market, emphasizing patient health outcomes over service volume.
  • The proprietary data engine that harmonizes and enriches data for value-based payment models is a significant competitive advantage.
  • Nuna's platform offers daily data refreshes and dynamic reporting, providing real-time insights that are crucial for healthcare providers.

Benefits

Medical, vision, and dental coverage

401(k) plans with company matching

Commuter subsidies

Flexible work-from-home policy

Discretionary time off

Free meals and snacks

Clubs for hikers, the LGBTQIAP+ community, bookworms, karaoke stars, and more

Tech Talks on timely healthcare and technology topics

Presentations given by industry leaders

Create Days (company-wide “hackathons” to solve problems at Nuna and give back to our community)

Fitness discounts and reimbursements

Onsite massages - Weekly meditation sessions guided by Nuna yogis

Team fitness challenges (bike rides, marathons, 7-Minute Workouts, and more)