Full-Time

Sales Operations Manager

Posted on 8/30/2024

Nuna

Nuna

201-500 employees

Healthcare technology platform for value-based care

Data & Analytics
Healthcare

Compensation Overview

$96k - $117kAnnually

Mid, Senior

Remote in USA

Category
Customer Success Management
Field Sales
Inside Sales
Strategic Account Management
Sales & Account Management
Required Skills
Sales
Communications
Management
Hubspot
Marketing
Requirements
  • Bachelor’s degree in Business, Marketing, Health Administration, or a related field (MBA preferred)
  • 5-7 years of experience in sales operations, sales support, or a similar role within a SaaS or healthcare environment
  • Advanced expertise with HubSpot CRM, including pipeline and contact management, and automation (workflows and sequences)
  • Strong analytical skills, organizational skills, and attention to detail
  • Excellent communication, facilitation, and interpersonal skills with experience recapping sales calls and leading sales operations meetings
  • Ability to work independently, manage multiple projects simultaneously, and adapt to a fast-paced, start-up environment with an ability to pivot and multi-task
  • Self-motivated with a drive to succeed in a fast-growth tech start-up
  • A passion for improving healthcare and patient outcomes is a must
Responsibilities
  • Maintain and update the HubSpot CRM system to ensure accurate data entry and efficient sales pipeline management, developing and enforcing data integrity standards and best practices including pipeline and contact management
  • Create and manage automation workflows and sequences to improve sales efficiency
  • Generate and analyze sales metrics to identify trends, opportunities, and areas for improvement
  • Prepare regular sales reports and dashboards for the VP of Sales and other stakeholders
  • Identify and implement improvements to sales processes to enhance efficiency and effectiveness
  • Develop and document standardized sales procedures and workflows
  • Recap sales calls and meetings, ensuring appropriate notes, action items, and next steps are captured in the CRM
  • Monitor follow-ups and ensure timely completion of assigned tasks
  • Lead sales operations meetings, ensuring all parties are completing their individual tasks as assigned
  • Coordinate and schedule sales meetings, demos, and training sessions
  • Assist the sales team with day-to-day operations, including managing sales documentation and preparing sales materials
  • Assist with lead mining efforts as needed using tools like ZoomInfo, LinkedIn Sales Navigator, and Definitive Healthcare
  • Work closely with marketing, product, and customer success teams to ensure alignment and support for sales initiatives
  • Provide feedback and insights to other departments to improve the Nuna App and its market positioning

Nuna offers a platform for healthcare providers to manage their value-based care (VBC) contracts and programs, streamlining administrative tasks and facilitating faster payments. The platform uses a proprietary data engine to harmonize and enrich data, allowing providers to upload, adjust, and create VBC programs easily. Unlike competitors, Nuna emphasizes performance transparency and dynamic reporting, which helps eliminate uncertainty in payments. The company's goal is to improve the healthcare system by empowering providers with the tools and insights needed to succeed in value-based care.

Company Stage

Late Stage VC

Total Funding

$175.1M

Headquarters

San Francisco, California

Founded

2010

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Increased telehealth adoption boosts demand for Nuna's integrated healthcare platform.
  • AI advancements enhance Nuna's data engine for precise analytics and predictive modeling.
  • Growing need for real-time data analytics supports Nuna's daily data refreshes feature.

What critics are saying

  • Rising competition in value-based care technology may erode Nuna's market share.
  • Data privacy challenges could impact client trust and regulatory compliance for Nuna.
  • Healthcare regulation changes may necessitate rapid adaptation of Nuna's platform.

What makes Nuna unique

  • Nuna's platform offers daily data refreshes and dynamic reporting for healthcare providers.
  • The proprietary data engine harmonizes and enriches data for value-based payment models.
  • Nuna's platform supports the design and management of value-based care contracts.

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Benefits

Medical, vision, and dental coverage

401(k) plans with company matching

Commuter subsidies

Flexible work-from-home policy

Discretionary time off

Free meals and snacks

Clubs for hikers, the LGBTQIAP+ community, bookworms, karaoke stars, and more

Tech Talks on timely healthcare and technology topics

Presentations given by industry leaders

Create Days (company-wide “hackathons” to solve problems at Nuna and give back to our community)

Fitness discounts and reimbursements

Onsite massages - Weekly meditation sessions guided by Nuna yogis

Team fitness challenges (bike rides, marathons, 7-Minute Workouts, and more)

INACTIVE