Sr. Salesforce Administrator
Posted on 3/24/2023
Remote in USA
Experience Level
Desired Skills
Customer Service
  • 3-5 years of Salesforce administration experience
  • SFDC declarative programming skills. (Lightning Flow, Process Builder, etc.)
  • Strong communication skills, both written and verbal, with the ability to create and deliver technical presentations that explain complex subjects to non-technical end users
  • Track record of exceptional customer service and desire to support multiple areas of the business
  • Bias towards finding solutions vs. shutting down ideas
  • Strong organization and project management skills
  • Desire to continue learning additional systems and platforms
  • Familiarity with lead to quote systems including: Marketo, Salesforce and CPQ
  • Design, implement, and manage business systems to meet our internal customers technology needs
  • Understand and analyze complex business processes and the role that system automation can play in making improvements
  • Create, configure, and monitor live platforms used to upkeep business processes while adhering to system requirements, deadlines, and occasionally national/international law
  • Clearly communicate and articulate, both written and verbally, detailed specifications (e.g. project requirements, requested changes, and testing results) needed in daily interaction
  • Ability to interpret customer needs and translate them into understandable written requirements or action items
  • Demonstrate a strong technical inclination and understand both business and technical language and ideas, with a desire to learn new systems
  • Frequently monitor systems and respond quickly to problems, outages, or other usability concerns
Desired Qualifications
  • Experience in building out solutions that require coordination across multiple departments
  • Experience with SOQL
  • Experience with multiple business system applications such as Marketo, Gainsight, Zendesk, Outreach, etc
  • Experience with reporting tools such as Tableau, Excel, Salesforce reporting, etc
  • Experience with marketing automation systems such as Marketing Cloud, Hubspot, Pardot, etc
  • certifications
  • Experience with development in Bitbucket, GitHub, GitLab, etc

201-500 employees

Visual collaboration suite
Company Overview
Lucid wants to help teams see and build the future.
  • Competitive compensation packages
  • Comprehensive portfolio of health benefits
  • Equity
  • Eight-week paid sabbatical after 5 years
  • Paid parental/family leave
  • Annual Hackathon and frequent game nights
  • Personal and career development through Lucid Learning
  • Community engagement and giving through Lucid Heart
Company Core Values
  • Teamwork over ego
  • Innovation in everything we do
  • Individual empowerment, initiative, and ownership
  • Passion and excellence in every area