Full-Time

Senior Support Engineer

Securonix

Securonix

501-1,000 employees

Cloud-based SIEM with ML-driven threat detection

No salary listed

Bengaluru, Karnataka, India

Hybrid

Bachelor's

Category
DevOps & Infrastructure (1)
Required Skills
Packer
PHP
Kubernetes
Malware Analysis
Python
JavaScript
Data Science
Ruby
Microsoft Windows
Apache Spark
SQL
Apache Kafka
Java
Docker
AWS
Perl
Go
JIRA
Risk Management
Jenkins
Terraform
Ansible
Hadoop
Confluence
Splunk
Linux/Unix
SaltStack

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Requirements
  • Experience with continuous integration and continuous delivery tools, configuration management, and installing, configuring, and maintaining DevOps tools such as Confluence, JIRA, Bitbucket, Jenkins, and Artifactory.
  • Knowledge of infrastructure and automation tools such as Ansible, Salt Stack, and Terraform.
  • Experience participating in Scrum or Kanban and Agile workflow methodologies.
  • Experience with containers and container management technologies such as Docker, Packer, Kubernetes, and Firecracker.
  • Experience in cyber investigations and operations.
  • Experience supporting a software-as-a-service application.
  • Experience working with security data logs and use cases such as account misuse, data exfiltration, and insider threat.
  • Experience working with Splunk, AlienVault, ArcSight, QRadar, or NITRO ESM.
  • Experience working with firewalls, virtual private networks, intrusion detection tools, malware tools, authentication tools, endpoint technologies, and cloud security tools.
  • Understanding of information technology security, risk, compliance, and privacy concepts and principles to support enterprise business goals and objectives.
  • A bachelor's degree in Computer Science, engineering, Software Engineering, or a related field.
  • At least 2 years of experience in application technical support, development, and operations.
  • Experience with software development, infrastructure development, or development and operations for data sciences.
  • Experience with big data technologies such as Hadoop, Kafka, Amazon EMR, and Spark.
  • Experience developing or working in Amazon Web Services environments.
  • Experience with Linux and Windows infrastructures.
  • Experience writing SQL queries.
  • Experience with development languages such as Go, JavaScript, PHP, Python, Perl, and Ruby.
  • Understanding of regular expressions.
  • Proficiency in data profiling, cleansing, parsing, standardization, data quality exception handling, and monitoring.
  • Demonstrated experience analyzing and interpreting complex data to resolve data-related issues.
  • Highly developed process-oriented skills for troubleshooting and problem resolution.
  • Experience with information technology service management fundamentals, including incident, problem, and change management.
  • At least 3 years of experience using service-management or ticketing tools.
  • Ability to improve current processes and evaluate better ways of conducting business and providing value to customers.
  • Interpersonal and communication skills with all levels of management.
  • Experience engaging directly with business-to-business customers and tailoring messages for technical and business audiences.
  • Strong written-communication skills.
  • Ability to multitask, prioritize, and manage time efficiently.
Responsibilities
  • Troubleshoot, diagnose, and fix production software issues.
  • Develop tools, automations, and monitoring solutions.
  • Perform software maintenance and configuration.
  • Implement fixes for internally developed code using Python and Java.
  • Update, track, and resolve technical challenges while improving operational excellence and system readiness.
  • Provide 24x7 production support for applications and infrastructure.
  • Participate in a 24x7 shift rotation and an on-call rotation to support site or system outages.
  • Develop a deep understanding of the Securonix Snypr application.
  • Provide Tier 2 support by researching, diagnosing, and resolving complex application issues.
  • Troubleshoot technical issues to establish root causes and develop solutions or workarounds.
  • Interact with Development, Quality Assurance, and Operations teams.
  • Help drive strategic improvements in systems, processes, and operations.
  • Prepare root-cause-analysis documents and participate in post-implementation review and problem-management processes.
  • Prioritize and manage assigned support tickets while adhering to service-level agreements.
  • Manage customer expectations and experiences during product issue resolution.
  • Develop and maintain technical expertise in assigned product-functionality areas and use that expertise to help customers.
  • Reproduce customer issues, file bug tickets when necessary, escalate cases to engineering, and provide supporting documentation.
  • Improve data processes such as parsing, analysis, standardization, and enrichment.
  • Work with internal and external organizations, including Development, Quality Assurance, and Operations teams.
  • Work directly with customers to resolve P1 and P2 issues.
  • Document standard operating procedures and knowledge-base articles for repeatable incident triage and resolution by the L1 team.
  • Stay current on infrastructure advancements and influence adoption across the enterprise.
  • Consistently meet or exceed service-level agreement obligations.

Securonix is a cloud-based cybersecurity company that provides a Software as a Service (SaaS) Security Information and Event Management (SIEM) platform. It helps organizations gain security visibility across their systems and detect threats using machine learning and behavioral analytics, then respond to incidents. The product works by collecting and analyzing security data from clients in real time through a subscription service, offering automated alert handling, threat modeling verification, and compliance support. This cloud-first approach reduces the cost and complexity of traditional on-premises security solutions while scaling with the needs of large enterprises. Securonix differentiates itself by combining ML-driven threat detection with behavior-based analytics and built-in compliance features for industries like healthcare and insurance. Its goal is to provide accurate, scalable, and timely threat detection and response to protect data privacy and security for enterprises.

Company Size

501-1,000

Company Stage

Growth Equity (Venture Capital)

Total Funding

$1.1B

Headquarters

Addison, Illinois

Founded

2007

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Simplify Jobs

Simplify's Take

What believers are saying

  • Toby Weiss became CEO on June 29, 2026, sharpening execution around AI security.
  • Black Hat USA 2026 launched Governed AI Agent Detection for Copilot and Gemini.
  • ThreatQ and Criminal IP integrations broaden threat-intelligence distribution into existing analyst workflows.

What critics are saying

  • Microsoft Sentinel remains Securonix's battleground; Microsoft bundles native AI analytics and distribution.
  • No public pricing or customer counts signal weak transparency and possible sales-cycle friction.
  • If AI-agent detection commoditizes, Securonix becomes a feature, not a platform.

What makes Securonix unique

  • Securonix's Unified Defense SIEM embeds agentic AI, unlike bolt-on copilots, per June 2026 launch.
  • Its Data Pipeline Manager cuts SIEM telemetry costs 30-50%, announced August 3, 2026.
  • Deepwatch and GRAMAX now resell Securonix, extending reach across MDR and India.

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Benefits

Health Insurance

Vision Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Growth & Insights and Company News

Headcount

6 month growth

-1%

1 year growth

-2%

2 year growth

-1%
Business Wire
Aug 3rd, 2026
Securonix expands SIEM platform with AI agent detection and cost controls at Black Hat USA 2026

Securonix unveiled new cybersecurity capabilities at Black Hat USA 2026, targeting data costs, detection gaps, and AI agent risks. The company, a six-time Gartner Magic Quadrant Leader for SIEM, introduced Governed AI Agent Detection and Response to monitor enterprise AI assistants and autonomous workflows. The platform now includes expanded Threat Analytics for Microsoft Sentinel, offering behaviour-driven analytics and over 2,400 detections whilst keeping Sentinel workflows intact. Securonix also launched an expanded Data Pipeline Manager, which can reduce SIEM data costs by 30–50% by routing telemetry based on operational value. The additions aim to help security teams manage rising telemetry volumes and AI-related risks without increasing complexity. Securonix was recently named a Leader in QKS Group's 2026 SPARK Matrix for Insider Risk Management.

Yahoo Finance
Jun 29th, 2026
Securonix appoints Toby Weiss as CEO to accelerate AI-powered security operations

Securonix, a six-time Leader in the Gartner Magic Quadrant for SIEM, has appointed Toby Weiss as chief executive officer. Weiss will lead the company's transition from alert-driven security operations to AI-powered execution. Weiss brings over 30 years of experience in enterprise software and cybersecurity. He most recently served as CEO of Fiery, leading its acquisition by Seiko Epson Corporation, and previously held senior roles at Application Security and CA Technologies. Under Weiss's leadership, Securonix will advance its Unified Defense SIEM platform, which combines analytics, data management through Data Pipeline Manager, and Agentic AI capabilities. The company claims its Data Pipeline Manager can reduce SIEM data costs by 30-50%, whilst its AI capabilities can accelerate investigations by 50-80%.

The Mirror Democrat and Savanna Times-Journal
May 26th, 2026
Securonix and GRAMAX Cybertech partner to scale managed Cyber Defense across India's critical and regulated industries.

Securonix and GRAMAX Cybertech partner to scale managed Cyber Defense across India's critical and regulated industries. * 1 hr ago Securonix, Inc., today announced a strategic managed security services partnership with GRAMAX Cybertech Limited, to help enterprises across India strengthen cyber resilience with intelligence-driven, scalable, and compliance-ready security operations. Through the partnership, organizations across sectors will gain access to AI-powered detection, investigation, and response capabilities delivered through GRAMAX's Integrated Cyber Defense Center and powered by the Securonix Unified Defense SIEM. This partnership plays a key role in managing end-to-end cybersecurity operations for several high-value critical infrastructure assets, including Delhi International Airport, Hyderabad International Airport, and multiple other strategic assets of GMR Group across aviation, power, urban infrastructure, and allied sectors. GRAMAX has also entered into global markets across the UK and Singapore with clients in the Maritime, Fintech, and Aviation sectors. As organizations across India face growing cyber risk, rising compliance pressure, and increased threats to critical services, many need a more scalable model for modern security operations. Securonix and GRAMAX address that need by combining AI-powered detection, investigation, and response with managed cyber defense expertise. Together, they will strengthen the cyber resilience of organizations by delivering advanced threat detection, monitoring, and security operations capabilities for mission-critical infrastructure environments. At the center of the partnership is a shared operating model for enterprise security. Securonix provides the AI-powered platform for centralized threat detection, investigation, and response, while GRAMAX delivers cyber defense expertise and service operations through its Integrated Cyber Defense Center. Together, the companies help organizations mitigate evolving threats with greater speed and precision while supporting compliance and long-term operational resilience. "The recent cyberattacks on critical institutions in India are a clear signal that organizations need stronger, more accountable security operations," said Dipesh Kaura, Country Director, India & SAARC at Securonix. "With GRAMAX, we are bringing together advanced detection and response, regional expertise, and an operating model built to reduce noise, improve speed, and help organizations demonstrate cyber resilience with measurable outcomes." "GRAMAX is committed to delivering meaningful value to enterprises through intelligence-driven cyber defense," said Bithal Bhardwaj, CEO of GRAMAX Cybertech Limited. "Our partnership with Securonix strengthens our ability to help organizations protect critical assets, support compliance, and build resilience against an increasingly complex threat landscape." The partnership also gives customers access to proven operational outcomes. Customers have reported more than 60 percent noise reduction, 3x faster investigation times, and a 40 percent improvement in SOC response metrics. These gains help security teams improve analyst efficiency, reduce time to respond, and provide leadership with clearer visibility into cyber risk and operational performance. Looking ahead, Securonix and GRAMAX will focus on helping more enterprises across India modernize security operations with managed, intelligence-led services designed for scale, precision, and continuous resilience. Securonix products are available through GRAMAX's managed security services model for customers across India. About Securonix Securonix is transforming security operations with the industry's first Unified Defense SIEM with Agentic AI, built to decide and act across the threat lifecycle with a human-in-the-loop philosophy. Its cloud-native platform unifies detection, investigation, and response, while enabling Sam, the AI SOC Analyst, and a productivity-based AI operating model for the SOC, so organizations can measure and govern AI by the analyst work it delivers. Helping enterprises become Breach Ready and Board Ready, Securonix delivers accountable, outcome-driven security operations at scale. Recognized as a Leader in the Gartner(R) Magic Quadrant(TM) for SIEM and a Customers' Choice by Gartner Peer Insights(TM), Securonix delivers trusted security operations for global enterprises. Learn more at www.securonix.com. About GRAMAX Cybertech GRAMAX Cybertech Limited specializes in managing and optimizing defenses against complex cyber threats. Drawing on GMR Group's diversified experience securing critical infrastructure, GRAMAX delivers tailored cybersecurity solutions across sectors, including energy, utilities, manufacturing, and transportation. Media gallery Sections.

Associated Press
May 7th, 2026
Securonix launches AI Threat Research Agent to validate exposure and cut manual reporting by 70%

Securonix has launched the Threat Research Agent and ThreatWatch for ThreatQ, connecting threat intelligence to security operations workflows. The AI-powered tools help security teams research threats, validate exposure and convert intelligence into actionable findings. The Threat Research Agent transforms raw intelligence into role-specific findings with source attribution, reducing manual reporting effort by up to 70%. ThreatWatch monitors emerging threats, automatically generates SIEM queries and runs retroactive sweeps across historical telemetry to validate exposure before escalation. Built on the ThreatQ platform, the capabilities integrate with Securonix's security operations workflows. The company was recently named a five-time consecutive Leader in QKS Group's SPARK Matrix for Digital Threat Intelligence Management. The tools aim to help organisations answer critical questions during threat events: relevance, exposure and required actions.

The Outlook
May 7th, 2026
Securonix (ThreatQ) positioned as a Leader in the SPARK Matrix(TM): Digital Threat intelligence Management, 2026 by QKS Group.

Securonix (ThreatQ) positioned as a Leader in the SPARK Matrix(TM): Digital Threat intelligence Management, 2026 by QKS Group. PR Newswire Today at 4:36am PDT * The QKS Group SPARK Matrix(TM) provides competitive analysis & ranking of the leading DTIM vendors. * Securonix (ThreatQ), with its comprehensive platform, has received strong ratings across technology excellence and customer impact. PUNE, India, May 7, 2026 /PRNewswire/ - QKS Group announced today that it has named Securonix (ThreatQ) as a leader in the SPARK Matrix(TM): Digital Threat Intelligence Management, 2026. Kunal Kumar, Senior Analyst at QKS Group, states, "Securonix, through its ThreatQ platform, is positioned as a leader in digital threat intelligence management, driven by its robust capabilities in orchestrating and operationalizing threat intelligence across the security ecosystem. The platform effectively aggregates, normalizes, and enriches intelligence from diverse sources, enabling enhanced visibility and contextual awareness for security teams. Its flexible integration framework and workflow-driven approach allow organizations to embed intelligence directly into detection and response processes, improving prioritization, accelerating decision-making, and enabling more efficient, intelligence-led security operations across complex enterprise environments." QKS Group defines Digital Threat Intelligence Management as technology that delivers unified visibility into external threats targeting an organization's digital-facing assets. It aggregates and correlates intelligence from multiple internal and external sources, providing contextual insights into threat actors, campaigns, and tactics to enhance investigation, threat hunting, and proactive cyber defense. Securonix, through its ThreatQ platform, differentiates in the threat intelligence management market with a centralized intelligence orchestration approach that aggregates, normalizes, and operationalizes threat data across the security ecosystem. Its DataLinq framework enables broad integration with heterogeneous intelligence sources and security controls while preserving contextual fidelity and supporting workflow automation. By embedding actionable intelligence into detection and response processes, ThreatQ enhances SOC efficiency and accelerates decision-making. Backed by an extensible integration architecture and strong ecosystem connectivity, the platform enables organizations to scale intelligence operations, improve prioritization, and streamline threat-driven workflows without materially increasing operational overhead. The QKS Group SPARK Matrix(TM) includes a detailed analysis of the global market dynamics, major trends, vendor landscape, and competitive positioning. The study also provides a competitive analysis and ranking of the Digital Threat intelligence Management, 2026 providers in the form of the SPARK Matrix(TM). The study also provides strategic information for users to evaluate different vendor capabilities, competitive differentiation, and market positions. "Being named as a Leader in the SPARK Matrix(TM) for Digital Threat Intelligence Management is meaningful recognition of the work our team is doing to help organizations turn intelligence into action. We are proud to help security leaders operationalize intelligence in a way that is practical, measurable, and built for how modern SOCs actually work." - Chris Jacob, Field CISO, Securonix Additional Resources: About Securonix (ThreatQ): Securonix is transforming security operations with the industry's first Unified Defense SIEM with Agentic AI, built to decide and act across the threat lifecycle with a human-in-the-loop philosophy. Its cloud-native platform unifies detection, investigation, intelligence and response, while enabling Sam, the AI SOC Analyst, and a productivity-based AI operating model for the SOC, so organizations can measure and govern AI by the analyst work it delivers. Helping enterprises become Breach Ready and Board Ready, Securonix delivers accountable, outcome-driven security operations at scale. Recognized as a six-time Leader in the Gartner(R) Magic Quadrant(TM) for SIEM and a Customers' Choice by Gartner Peer Insights(TM), and a five-time Leader in the SPARK Matrix(TM): Digital Threat intelligence Management, by QKS Group, Securonix delivers trusted security operations for global enterprises. Learn more at www.securonix.com. Media Contact: Sean Ferguson Director, Corporate Marketing & Communications, Securonix [email protected] About QKS Group QKS Group is a global analyst and advisory firm helping enterprises, technology vendors, and investors make trusted, data-driven decisions. Its portfolio spans the flagship SPARK Matrix(TM) evaluation framework, SPARK Plus(TM) analyst advisory platform, QKS Intelligence(TM) for market and competitive tracking, and QKS Community(TM) for CXO leaders and practitioners. All offerings are powered by a Human-Intelligence-driven framework and QKS's closed-loop research methodology - integrating expert-led insights, quantitative modeling, and continuous validation to deliver credible, outcome-focused intelligence. For more available research, please visit Research SOURCE QKS Group This is a paid placement. For further inquiries, please contact PR Newswire directly.