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Full-Time

Technical Support Specialist

ILM London

Confirmed live in the last 24 hours

The Walt Disney Company

The Walt Disney Company

10,001+ employees

Leading producers & providers of entertainment and information

Entry, Junior

London, UK

This role is on-site, requiring full-time presence in London.

Category
Customer Success & Support
IT Support
IT & Security
Required Skills
Communications
Linux/Unix
Requirements
  • Exceptional level of communication- listening, comprehension and effective communication to demonstrate to the client / ILM teams that you can solve their problem.
  • Friendly, approachable and a “can do” attitude.
  • Rapid response to technical challenges- must be able to “think / act quickly” to resolve new technology needs for production.
  • Self-starter, energetic, strong organizational skills and ability to prioritize workload.
  • Demonstrated ability to perform typical network troubleshooting / performance issues.
  • Strong working knowledge of Linux and Windows Operating systems.
  • Strong working knowledge of VFX software.
Responsibilities
  • Maintains computer systems and associated IT equipment within our offices and facilities.
  • Communicates effectively with teams to ensure equipment is always production ready.
  • Efficient installation and configuration of software as well as troubleshooting and repair of malfunctioning software in a Linux and Windows environment.
  • Manage end user expectations and systems issues using technical and client service skills.
The Walt Disney Company

The Walt Disney Company

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Company Stage

N/A

Total Funding

N/A

Headquarters

N/A

Founded

1923