Senior Director

Who We Are  

FTI Consulting is the world’s leading expert-driven consulting firm. Over the last 40 years, FTI Consulting experts have served as the trusted advisor to Fortune 500 companies and the world’s leading law and private equity firms when they are facing their greatest opportunities and challenges. Our strong performance and continued success are a direct reflection of the ambition, energy, and commitment of our talented professionals across the globe to make a positive impact for our clients and communities.  

At FTI Consulting, you’ll be inspired and empowered to make an impact on headline matters that change history. Working side by side with the world’s leading experts in your field, you’ll be surrounded by an open collaborative culture that embraces diversity, recognition, professional development and most importantly, you.  

Are you ready to make an impact? 

About The Role

We provide our clients with a comprehensive view of strategic communications that leverages our integrated suite of services, including financial communications, corporate reputation, transaction communications, crisis communications and public affairs in all the major markets around the world.

As a Senior Director on the Financial Services team, you will provide counsel to world-leading financial services firms, including banks, asset managers, asset owners, fintechs, digital assets firms, insurers, and securities exchanges.  You will lead the development and execution of integrated communications strategies to drive visibility and enhance their brands with US stakeholders. You will also lead and advise clients through crisis and issue management across operational challenges, litigation, and legislative/regulatory matters. You will have strong media relationships, and a track record in leading successful media-focused campaigns and managing sensitive client issues.

A successful Senior Director is an intellectually curious and a confident self-starter with the ability to organize and prioritize client and internal demands in a fast-paced entrepreneurial environment. The ability to develop and maintain a strong trusted advisor relationship with teammates across FTI’s practices in the US and globally, is critical to success. You should be able to inspire and lead people, with a commitment to high-quality client service and work. You will have a commercial mindset, identifying and securing new business opportunities for the firm, and be committed to offering creative, integrated solutions to current and prospective clients.

What You’ll Do

• Strategic Counsel: Provide expert communications, advocacy, positioning and other strategic counsel to clients. You must have experience and comfort interfacing with the C-suite.

• Liaise with Media: Extensive experience working with the media--traditional news, digital, trade, broadcast, podcasts—to build relationships and shape meaningful, positive external visibility outcomes for clients.

• Account Management: Manage multiple accounts in a dynamic, high-energy environment. This includes ensuring your team meets client deadlines, managing billing/hours, and staying up to date on client information. This can mean early morning or later evening engagements as clients span the globe.

• Be Creative: Bring outside of the box ideas to clients that highlight our team’s communications skills and the rest of the firm’s capabilities.

• Stay Connected: Maintain relationships with journalists and producers, trade associations, think tanks, and relevant industry leaders to secure platforms for clients and enhance and grow business.

• Be the Face of FTI: Attend conferences and industry events to prospect and network.

• Build Up Your Teammates: Actively manage, develop, inspire, and motivate your team to excel through in-person collaboration and leadership.

• Think Around the Corner: Anticipate potential challenges and evaluate strategies with senior management. Help clients identify and escalate risks in order to act and communicate with integrity.

• Business Development: Identify emerging opportunities to add greater value for existing and prospective clients. Proactively prospect and maintain client relationships. You will own a revenue target.

How You’ll Grow  

Direct access to leadership with defined long-term career planning will ensure you continue to develop your skills as a communications and human manager. This position also allows the unique opportunity to partner with internal teams in various specialty areas to tackle a myriad of high visibility client challenges across industries. With an emphasis on a collaborative team approach, we all learn from each other as we share diverse perspectives and ways of working to best meet client challenges and continue to grow the firm. 

What You Will Need To Succeed  

Basic Qualifications

• 8+ years of experience of financial services, agency, or journalism experience, with strong knowledge and network within the financial services industry

• An excellent command of the challenges and opportunities facing the US financial services industry

• Must be comfortable developing new business and persistent in the pursuit of potential new clients and opportunities

• Subject-matter expertise across the financial services sector

• A media mindset with a voracious appetite to read, research, and make news

• An empathic, team-first leader across daily and long-term accountabilities

• Proven results as a strategic thinker and as a communications campaign executor

• An extrovert who’s keen to network, meet new people, and collaborate with colleagues and partners

• Attuned to the needs of your audience and you’re a thoughtful writer, editor, and speaker

• Analytical and intellectually curious

• Strong media contacts and ability to develop interpersonal relationships

• Ability to travel to serve clients; eagerness to be in FTI’s offices at least three days per week

• Proficient in Microsoft Office and familiarity with GenAI tools

• Helps clients identify and escalate risks in order to act and communicate with integrity

Desired Qualifications

• Experience working with crypto and digital assets companies, either in-house or in an agency environment

• Management experience including hiring, coaching, and developing direct reports

• Strong executive presence and confident presentation skills

• Proven experience managing or leading responses to reputational issues or crises

• Fluent in media analytics and measurement