Atlassian Systems Engineer @ Palantir

Atlassian Systems Engineer

Posted on 8/3/2022

INACTIVE

Locations

Seattle, WA, USA

Experience Level

Entry

Junior

Mid

Senior

Expert

Desired Skills

Atlassian

AWS

Confluence

Customer Service

Development Operations (DevOps)

JIRA

Linux/Unix

Management

Requirements

Experience administrating Jira and Confluence Data Center infrastructure, as well as Atlassian cloud tools such as Access, Trello, and Statuspage
Experience maintaining Jira projects, workflows, permissions, and users
Experience administrating Linux systems in an AWS environment
Experience working in a DevOps role
Knowing the latest evolving technologies, using your knowledge to be a vocal participant in system development discussions
Ability to exercise judgment and composure in high-pressure situations
Excellent customer service skills and passion for developing positive relationships with internal users and leadership

Responsibilities

Management of Atlassian Jira including configuration, patching, upgrading, and break/fix
Work in the capacity of technical authority and point of escalation for the day-to-day support team
Collaborate and form relationships with teams and lead implementations of Jira workflows to deliver and optimize business processes while translating business requirements into creative and effective technical designs
Partner with our internal compliance team to maintain regulatory requirements and ensure compliance; Partner with our Information Security team to maintain security posture while improving user efficiency

A World-Changing Company

At Palantir, we’re passionate about building software that solves problems. We partner with the most important institutions in the world to transform how they use data and technology. Our software has been used to stop terrorist attacks, discover new medicines, gain an edge in global financial markets, and more. If these types of projects excite you, we’d love for you to join us.

The Role

The Atlassian Systems Engineer at Palantir is responsible for owning and delivering complex solutions using the Jira application in a private cloud linux environment. You will be responsible for the upgrade, maintenance and customization of the Jira application and servers. As a member of the Collaboration Tools team, you will lead day-to-day projects, workflows, support requests, and partner closely with other internal teams to drive outcomes. Our ideal candidate will have experience supporting enterprise business processes and be solution-oriented, collaborative, and focused on outcomes.

Core Responsibilities

Management of Atlassian Jira including configuration, patching, upgrading, and break/fix.
Work in the capacity of technical authority and point of escalation for the day-to-day support team.
Collaborate and form relationships with teams and lead implementations of Jira workflows to deliver and optimize business processes while translating business requirements into creative and effective technical designs.
Partner with our internal compliance team to maintain regulatory requirements and ensure compliance; Partner with our Information Security team to maintain security posture while improving user efficiency.

What We Value

Experience administrating Jira and Confluence Data Center infrastructure, as well as Atlassian cloud tools such as Access, Trello, and Statuspage
Experience maintaining Jira projects, workflows, permissions, and users.
Experience administrating Linux systems in an AWS environment
Experience working in a DevOps role
Knowing the latest evolving technologies, using your knowledge to be a vocal participant in system development discussions
Ability to exercise judgment and composure in high-pressure situations
Excellent customer service skills and passion for developing positive relationships with internal users and leadership

Palantir is committed to promoting a culture of diversity, equity, and inclusion and is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe that all Palantirians share the responsibility of upholding our commitment to these values and encourage candidates from a wide range of backgrounds, perspectives, and lived experiences to join us in solving the world’s hardest problems. Palantir does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Palantir is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor’s EEO poster and EEO poster supplement for additional information.

Palantir is committed to making the job application process accessible to everyone. If you are living with a disability (visible or not visible) and need to request a reasonable accommodation for any part of the application or hiring process, please reach out and let us know how we can help.

1,001-5,000 employees

Website

Software for human-driven analysis of real-world data

Company Overview

Palantir is committed to helping organizations get value out of their data while protecting sensitive information from misuse and abuse.

Benefits

Transparency
Take-What-You-Need Time Off Policy
Family Support
Community
Equity
Mental Health and Wellbeing
Healthcare