Full-Time

IT Business Analyst

Posted on 9/9/2024

ICF

ICF

Advances coaching through accreditation and credentialing

Social Impact
Education

Compensation Overview

$72.4k - $123.1kAnnually

Entry, Junior

Remote in USA

Occasional local travel required.

Category
Project Management
Strategy Development
Business & Strategy
Required Skills
SQL
Visio
JIRA
HTML/CSS
PowerPoint/Keynote/Slides
Requirements
  • Bachelor's degree (Candidates can substitute one year of experience for one year of a degree)
  • 2+ years of experience in Information Technology
  • Ability to write basic SQL, HTML, CSS scripts and code
  • 2+ years of experience developing standard documentation, including requirement and design specifications, use cases, test plans and scripts and other supporting system documentation
  • 2+ years of Experience with issue tracking and project management tools such as JIRA, SharePoint and/or Smartsheet
  • Experience in MS Office products, such as Excel, Visio, Teams and PowerPoint
Responsibilities
  • Support all aspects of the software development cycle including requirements, design, testing, and delivery of energy efficiency tracking and reporting tools
  • Communicate regularly and effectively with team members as to the status of various tasks, including leading status update meetings
  • Work with stakeholders of IT systems to define the system requirements and assist in identifying the best design approach
  • Develop an understanding of the client processes and procedures and help identify improvements relative to technology
  • Understand the capabilities and application of ICF’s IT systems and support a team of senior technologists to deliver solutions for clients
  • Be the first point of contact for users experiencing issues or requesting updates, provide one-on-one technical assistance and/or delegate tasks to the appropriate contact as necessary

ICF is a global organization focused on advancing the coaching profession. It provides accreditation for coaching training programs, ensuring they meet high standards of quality, which generates revenue from fees paid by training providers. ICF also offers credentialing services for individual coaches, enhancing their legitimacy and earning potential, with coaches paying for these credentials. Additionally, ICF runs a membership program that creates a community of professional coaches, offering resources, networking, and professional development events for an annual fee. The organization engages in thought leadership to explore coaching's role in social progress and sustainability, positioning itself as a leader in the field. ICF's goal is to elevate the coaching profession and promote its positive impact across various sectors, including corporate, educational, and non-profit organizations.

Company Stage

N/A

Total Funding

N/A

Headquarters

Lexington, Kentucky

Founded

1995

Simplify Jobs

Simplify's Take

What believers are saying

  • ICF's global reach aligns with coaching growth in Asia and Africa.
  • Increased demand for virtual coaching platforms offers ICF digital expansion opportunities.
  • Growing interest in workplace mental health aligns with ICF's mission to promote coaching.

What critics are saying

  • Emerging competition from new accreditation bodies could dilute ICF's market share.
  • AI-driven coaching platforms may reduce demand for human coaches, impacting ICF's revenue.
  • Economic downturns in key markets could lead to reduced spending on professional development.

What makes ICF unique

  • ICF sets the gold standard for coach-specific training and accreditation globally.
  • ICF's membership program creates a global community of professional coaches.
  • ICF's thought leadership explores coaching's role in social progress and sustainability.

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