ESM Tech Lead

ServiceNow SecOps Tech Lead Responsibilities Work with the client to design and modify a cohesive framework of integrations, data, security, SLAs, workflows, dashboards in Performance Analytics, SecOps and Custom applications in support of a global ServiceNow landscape spanning numerous instances. Service Portal design, often in support of custom applications Implement ServiceNow in Domain separated instance Provide support of custom applications development and migration Support Virtual Agent configuration and development Worked on CSM, HRSD, GRC, ITBM modules Expert in working on Performance Analytics Excellent knowledge of ServiceNow Best Practices Develop methodologies for consistent development, improvement, and deployment of designed solutions. Must Haves 8+ years of relevant experience with ServiceNow required 3+ years’ experience with Java Script required Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound Expert knowledge of GRC applications required. Expert knowledge of SecOps applications required. Extensive knowledge on Performance Analytics required. Must have -- CIS – Security Incident Response certification Must Have -- CIS – Vulnerability Response certification Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation. ServiceNow System Administrator certification required Thorough understanding of ITIL frameworks and processes such as Incident, Problem, Change and Request Fulfillment. Bachelor’s degree or equivalent combination of education and experience. Knowledge of LDAP/Active Directory. Excellent collaboration skills including analysis, brainstorming, communication, teamwork. Ability and willingness to lead. Self-starter and innovator.