Full-Time

Engagement Manager

Confirmed live in the last 24 hours

Shakudo

Shakudo

11-50 employees

Cloud data platform with DevOps automation

AI & Machine Learning
Data & Analytics

Senior

Toronto, ON, Canada

Required Skills
Communications
Requirements
  • Minimum of 4 years in management consulting or customer engagement roles.
  • At least 2 years of direct technical experience or close collaboration with engineers on technical projects.
  • Ability to thrive in a fast-paced, ambiguous environment.
  • Outstanding leadership, presentation, and communication skills, with a proven ability to influence cross-functional teams.
  • Deep understanding of data and AI technologies and their applications in enterprise contexts.
Responsibilities
  • Collaborate with customer executive leaders to define and implement the overall strategy, manage day-to-day team relationships, and drive significant business impact.
  • Engage with top-tier machine learning, product, engineering, and business teams across industries to help them develop and refine data and AI applications that deliver tangible business value.
  • Partner with customer teams to grasp their internal operations and challenges, identifying areas where Shakudo can make the most significant impact.
  • Manage customer onboarding, conduct business reviews, and sustain the long-term health of the customer base.
  • Handle day-to-day delivery, manage project timelines, and oversee customer deliverables.
  • Maintain the long-term health of the customer base by identifying and addressing potential risks or concerns.
  • Establish an effective feedback loop between the customer team and internal product, machine learning, engineering, and go-to-market teams.
  • Strategically identify ways to standardize customer success and resolve issues for future customers.

Shakudo is a data management and optimization platform, specializing in ensuring seamless integration and compatibility across diverse data tools. The platform stands out for its cloud cost optimization and automating DevOps processes, which significantly enhance operational efficiency and scalability. With its focus on multi-GPU orchestration and automated configuration enforcement, this company is an excellent place for employees who wish to engage in cutting-edge cloud computing solutions and complex data handling in a collaborative and technically proficient environment.

Company Stage

Series A

Total Funding

$7.6M

Headquarters

Toronto, Canada

Founded

2021

Growth & Insights
Headcount

6 month growth

12%

1 year growth

40%

2 year growth

75%