Full-Time
Automotive Service Writer
Bob Howard Nissan
Posted on 9/11/2025
Group 1 Automotive
1,001-5,000 employees
Operates multi-brand automotive dealerships and financing
No salary listed
Oklahoma City, OK, USA
In Person
 Content & Writing (1) |
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- 2 YEARS experience as a Dealership Service Advisor is required.
- CDK/ADP Dealer Services Experience a plus
- High school diploma or equivalent
- Valid driver license in the state that you will work and a good driving record
- Great attitude with high-energy personality
- Excellent customer service skills
- Professional appearance and work ethic
- Ability to work well in a process driven environment
- Outstanding communication skills in both verbal and written
- Strong desire to help people
- Leadership goals
- Meet and greet service customers promptly in a professional and courteous manner.
- Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
- Provide leadership to your team.
- Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
- Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
- Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
- Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
- Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
- Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
- Meet requirements of the state and federal law for automobile repair and consumer protection.
- Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Group 1 Automotive operates an international network of more than 115 dealerships across the United States, United Kingdom, and South Africa. It sells new and used cars, trucks, and SUVs from 21 major brands, and provides after-sales services such as maintenance and repairs, along with financing options to customers. The company’s products and services work through its dealership network: customers choose vehicles, have them serviced, and arrange financing through the group. What sets Group 1 Automotive apart is its large, cross-border footprint and multi-brand reach, giving it scale, breadth of inventory, and bundled services (sales, maintenance, and financing) that compete with other national and regional auto retailers. The company’s goal is to be a leading international automotive retailer by offering a wide selection of vehicles and comprehensive services to customers across multiple markets.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Houston, Texas
Founded
1997
Simplify's Take
What believers are saying
- Achieves record $19.9B 2024 revenues with 13.8% vehicle unit growth.
- Invests $40M in 400,000 sq ft Austin expansion by September 2027.
- Increases 2025 dividend 6% to $2.00 per share; authorizes $500M buybacks.
What critics are saying
- Inchcape integration erodes UK margins via overlaps in 6-12 months.
- AutoNation seizes Texas share against Austin expansion in 12-18 months.
- Carmax online volumes compress used car profits in 3-6 months.
What makes Group 1 Automotive unique
- Operates 258 multi-brand dealerships across U.S. and U.K. with 35 brands.
- Doubles U.K. footprint via $439M Inchcape Retail acquisition August 2024.
- Generates steady revenue from aftersales, financing, and collision centers.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Company News
Group 1 Automotive to spend $40 Million to occupy 400,000 square feet of space in Austin Texas. Group 1 Automotive to spend $40 Million to occupy 400,000 square feet of space in Austin Texas.Austin, Texas — According to state and local development sources, Group 1 Automotive plans to invest $40,000,000.00 to build out 400,000 square feet of new space in Austin. The company plans to occupy the new space at 8400 Research Blvd in Austin, on or about September 1, 2027. According to the company website We are a Houston-based, Fortune 500 automotive retailer. Since our initial public offering in October 1997, Group 1 has grown to become the third largest dealership group in the United States and has expanded into the United Kingdom and Brazil. The company achieved this success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies and the prudent deployment of capital
HOUSTON, Feb. 13, 2025 /PRNewswire/ -- Group 1 Automotive, Inc. (NYSE: GPI) ("Group 1" or the "Company"), a Fortune 250 automotive retailer with 258 dealerships located in the U.S. and U.K., today announced that Daryl Kenningham, Group 1's President and Chief Executive Officer, and the Company's senior management team will host an Analyst Day event for invited only, sell-side equity analysts, on February 13, 2025 at the New York Stock Exchange.Group 1's Analyst Day will include a discussion of the Company's 2024 financial performance, 2025 priorities, an update on the Company's U.K. restructuring activities and a question-and-answer session. A copy of the presentation has been posted to the Company's investor relation's website at: https://www.group1corp.com/company-presentations.Closing Bell CeremonyIn celebration of the Company's Analyst Day, Group 1's President and Chief Executive Officer, Daryl Kenningham, will ring The Closing Bell® at the New York Stock Exchange at 4:00 p.m
HOUSTON, Feb. 12, 2025 /PRNewswire/ -- Group 1 Automotive, Inc. (NYSE: GPI) ("Group 1" or the "Company"), a Fortune 250 automotive retailer with 258 dealerships located in the U.S. and U.K., today announced its board of directors has approved an increase in the 2025 annual dividend rate to $2.00 per share. This represents an increase of 6%, or $0.12, from the 2024 annual dividend rate of $1.88 per share. Consistent with this increase, a $0.50 dividend per share will be payable on March 17, 2025, to stockholders of record as of March 3, 2025.ABOUT GROUP 1 AUTOMOTIVE, INC.Group 1 owns and operates 258 automotive dealerships, 330 franchises, and 39 collision centers in the United States and the United Kingdom that offer 35 brands of automobiles
Current quarter diluted earnings per common share from continuing operations of $7.08 and current quarter adjusted diluted earnings per common share from continuing operations (a non-GAAP measure) of $10.02. Full year all-time record retail new and used vehicle units sold of 413,364, a 13.8% increase over the comparable prior year period. Gross profit of $879.2 million from total revenues of $5.5 billion, both quarterly records, and a 20.3% and 23.8% increase, respectively, over the comparable prior year periodHOUSTON, Jan. 29, 2025 /PRNewswire/ -- Group 1 Automotive, Inc. (NYSE: GPI) ("Group 1" or the "Company"), a Fortune 250 automotive retailer with 259 dealerships located in the U.S. and U.K., today reported financial results for the fourth quarter of 2024 ("current quarter") and full year 2024 ("current year")
HOUSTON, Nov. 12, 2024 /PRNewswire/ -- Group 1 Automotive, Inc. (NYSE: GPI) ("Group 1" or the "Company"), a Fortune 250 automotive retailer with 260 dealerships located in the U.S. and U.K., today announced its board of directors approved a new share repurchase authorization of $500 million, and also declared a quarterly dividend. Share Repurchase Authorization IncreaseThe Company announced that its board of directors increased the Company's common share repurchase authorization by $333 million to $500 million. Year-to-date 2024, the Company repurchased 461,365 shares at an average price per common share of $298.49, for a total of $138 million. Purchases may be made from time to time, based on market conditions, legal requirements, and other corporate considerations, in the open market or in privately negotiated transactions. The Company expects that any repurchase of shares will be funded by cash from operations. Repurchased shares will be held in treasury. Quarterly DividendGroup 1's board of directors also declared a $0.47 dividend per share that will be payable on December 16, 2024, to stockholders of record as of December 2, 2024. The dividend is consistent with the Company's previously announced increase of 4% in its annualized dividend rate from $1.80 per share in 2023 to $1.88 per share in 2024. ABOUT GROUP 1 AUTOMOTIVE, INC.Group 1 owns and operates 260 automotive dealerships, 338 franchises, and 39 collision centers in the United States and the United Kingdom that offer 35 brands of automobiles. Through its dealerships and omni-channel platform, the Company sells new and used cars and light trucks; arranges related vehicle financing; sells service and insurance contracts; provides automotive maintenance and repair services; and sells vehicle parts.Group 1 discloses additional information about the Company, its business, and its results of operations at www.group1corp.com, www.group1auto.com, www.group1collision.com, www.acceleride.com, and www.facebook.com/group1auto