Description

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

As part of our Migration Services Practice, you will help customers focussed on migrating their legacy relational-based applications to a more modern cloud-based architecture running on MongoDB, leveraging the latest GenAI tools and approaches to accelerate this process. You will collaborate with the Product team on surfacing application modernization and relational migration use cases and serve as a trusted partner for delivering the productized features.  and You will also act as a liaison between the PS teams driving customer application modernization and our Product team.

You should be passionate about customer success and know what it takes to implement new technology within the enterprise successfully. You will be part of a team of technologists, sales, support, and delivery professionals that are among the best in their fields. 

Position Expectations

• Be excited about new technologies and approaches on projects as they evolve, especially relating to legacy App modernization, leveraging cutting edge developments to fulfill migration projects
• Operate in a small, dynamic, fast-growing team, able to be self-sufficient with an ability to have a can-do attitude and make oneself accountable
• Take ownership of your scope of responsibility and autonomously drive progress on product knowledge, building content and adding to our knowledge base, defining enablement areas and prioritize based on customer requests and needs
• Cultivate and build your reputation as a Relational Migration SME and as a trusted advisor to guide MongoDB and our customers into the future
• Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap. Influence MongoDB product development by contributing experience from the field. Communicate the product roadmap to external clients
• Follow existing best practice application modernization playbooks where applicable and be prepared to innovate to fill in gaps with creative solutions to solve challenges on each specific project - owning and driving their implementation to a successful onboarding on MongoDB Atlas
• Contribute to customer implementations at any or all phases of the application lifecycle with a focus on migrations: application planning and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
• Communicate sophisticated technical proposals simply and convincingly to a wide range of audiences
• Adopt a consultative and prescriptive approach that inspires trust and confidence

Requirements

• Degree in Computer Science or a similar technical field and a technology first mindset to build credibility with and engage with some of the smartest technologists in the world
• 5+ years experience with enterprise-scale software solutions, large-scale software engineering, or consulting services delivery experience preferred.
• Strong experience in building or supporting applications that interact with relational databases using SQL
• Experience with relational databases such as Oracle, MS SQL Server, PostgreSQL or MySQL. Additionally, experience with MongoDB is a plus. 
• Some experience in working with distributed streaming platforms, such as Apache Kafka and/or ETL tools
• High motivation for a role that combines deep technical and customer-management dimensions
• Excellent customer interaction and presentation skills (ability to present to different audiences and bring the message across in a concise, professional manner) 
• Excellent analytical, diagnostic, and problem-solving skills
• Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus
• Ability for occasional travel - up to 20% of the time

Nice-to-have skills:

• Competence in at least one of the following languages: Java, C++, C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go
• Some experience in nascent GenAI technologies and approaches, such as using OpenAI API with GPT LLMs
• Practical experience of using MongoDB

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

Successful candidates will engage with customer systems and may be exposed to highly confidential customer data, including but not limited to non-public information. For this reason, and due to the nature of the highly regulated industry in which our customers operate, successful candidates may be subject to enhanced background checks, security screenings, and possible constraints around the trading of securities. Successful candidates will understand these requirements and be willing to participate in enhanced screenings and constraints as required by MongoDB and its customers in connection with this role.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.