Full-Time

Operations ASM

Confirmed live in the last 24 hours

Lowe's

Lowe's

10,001+ employees

Education
Consumer Goods

Junior, Mid, Senior

Franklin, TN, USA

Category
Supply Chain Management
Warehouse Operations
Operations & Logistics
Required Skills
Sales
Customer Service
Requirements
  • 2 years of experience leading associates in a retail environment.
  • 3 years of experience working in a fast-paced, cross-functional work environment.
  • 1 year of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
  • Experience using Microsoft Office Suite.
  • Ability to obtain sales related licensure or registration as may be required by law.
  • Bachelor's degree, certification, or background in retail store freight flow logistics (preferred).
  • 5 years of experience leading support/operations associates in a retail or consumer service industry (preferred).
  • 3 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility (preferred).
  • Experience working in the home improvement retail sector (preferred).
  • Broad knowledge of interior/exterior product categories (e.g., flooring, cabinets, millwork, building materials, appliances, home décor, lighting, plumbing) (preferred).
  • Experience working with store computer systems (including but not limited to: Project Tool, Genesis, M2O, Thin Client, etc.) (preferred).
  • If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.
Responsibilities
  • Anticipating customer flow and work demand and redirecting efforts and schedules to ensure proper coverage when and where needed.
  • Planning for spikes in sales and ensuring the store has the in-stock position to support the demand.
  • Conducting safety walks, monitoring use of store power equipment, and coaching associates around safe work practices.
  • Leading a team of associates who work together to ensure customers receive exceptional service while shopping in a clean, safe, well-stocked store.
  • Accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience.
  • Collaborating with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of customers and develop the best methods for achieving service, sales, and operational objectives.
  • Role-specific assignments and priorities will be tailored to front-end and back-end operations.
  • May be asked to rotate through Merchandising and Specialty assignments for the purpose of cross-training and development.

Company Stage

IPO

Total Funding

$136.1M

Headquarters

Mooresville, North Carolina

Founded

N/A

Simplify Jobs

Simplify's Take

What believers are saying

  • Lowe's significant 135% increase in e-commerce sales indicates strong growth potential in the digital retail space.
  • The 'Season of Savings' initiative could drive increased customer engagement and sales during key shopping periods.
  • Opening new fulfillment centers and distribution hubs positions Lowe's to efficiently meet rising online demand and improve delivery times.

What critics are saying

  • The reliance on an old housing stock for growth may be vulnerable to fluctuations in the real estate market.
  • Intense competition from Home Depot and other retailers could pressure Lowe's to continuously innovate and maintain competitive pricing.

What makes Lowe's unique

  • Lowe's is leveraging its extensive physical presence with new tool rental departments and in-store kiosks, setting it apart from purely online competitors.
  • The company's strategic sponsorship at New York Fashion Week highlights its innovative approach to brand positioning in the home improvement sector.
  • Lowe's focus on expanding its logistics and fulfillment infrastructure demonstrates a commitment to enhancing e-commerce capabilities, unlike some competitors who may not prioritize this integration.

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