Full-Time

Regional Operations Manager

Posted on 4/18/2024

Clay Consulting

51-200 employees

Provides medical disability examination outsourcing

Aerospace

Compensation Overview

$70,000 - $80,000Annually

Junior

Springfield, VA, USA

Required Skills

Communications

Management

Requirements

Bachelor's degree in operations management, business administration, or related field
2+ years' experience in operations management position

Responsibilities

Travel to assigned clinics to support and oversee project activities
Maintain constant communication with upper management, staff, and scheduling department
Develop, implement, and maintain quality assurance protocols
Grow the efficiency of existing organizational processes and procedures
Actively pursue strategic and operational objectives
Ensure operational activities remain on time and within a defined budget
Track staffing requirements and hire new employees as needed
Performance management of direct reports
Lead, motivate, and support a large team
Manage timely data collection to update operations metrics
Partner with cross-functional support teams in improving proprietary tools and systems
Work closely with legal and safety departments to ensure compliance
Oversee materials and inventory management
Track issues and conflicts, remove barriers, and resolve issues
Establish and maintain professional relationships with clients and vendors
Solicit and respond to feedback from staff and upper management
Stay up to date on industry regulations, trends, and technologies
Ensure all operational, administrative, and compliance functions are executed in accordance with best practices

Regional Operations Manager

The Regional Operations Manager oversees the organizational activities of businesses

within their assigned region. They are responsible for execution of operational leadership in a

variety of departments from finance, human resources, and accounts payable. They are

responsible for the supervision, hiring, and training of employees while managing quality

assurance programs, strategize process improvements and more. The Regional Operations

Manager is ultimately responsible for maintaining and increasing the efficiency and profitability

of assigned clinics within their region.

Major Duties and Responsibilities:

•Travel to assigned clinics, up to 25% of the time, to support and oversee project activities.

• Maintain constant communication with upper management, staff and scheduling

department to ensure proper operations and maximize utilization rates.

• Develop, implement, and maintain quality assurance protocols.

• Grow the efficiency of existing organizational processes and procedures to enhance and

sustain the organizational internal capacity.

• Actively pursue strategic and operational objectives.

• Ensure operational activities remain on time and within a defined budget.

• Track staffing requirements, hiring new employees as needed.

• Performance management of direct reports.

• Lead, motivate and support a large team within a time-sensitive and demanding

environment, including collaborating with the Human Resources Department to

implement career development plans all direct reports and problem resolution.

• Manage timely data collection to update operations metrics to achieve productivity

targets, reduce cost per unit, eliminate errors and deliver excellent patient care.

• Partner with cross functional support teams in improving the proprietary tools and

systems.

• Works closely with legal and safety departments to ensure activities remain compliant.

• Audits processes and procedures within assigned clinics and region.

• Oversees materials and inventory management with accost conscious mindset.

Minor Duties and Responsibilities

• Tracks issues and conflicts, removes barriers, resolves issues of minor or medium

complexity involving stakeholders and escalate to appropriate level when required.

• Assesses a variety of situations and provide clarity to team and stakeholders.

• Establishes and maintains credible, professional relationships with clients, internal

business lines, and external vendors.

• Solicits and responds to feedback while gaining commitment and support from staff and

upper management.

• Supports back-office and firm-wide training programs, reinforcing tech and operations

infrastructure between departments to ensure consistency and quality standards are met.

• Stay up to date on industry regulations, trends, and technologies.

• Works closely with management team to ensure all operational, administrative, and

compliance functions within the firm are being properly executed in accordance to

regulatory-based best practices.

Job Qualifications:

Education:

Bachelor’s degree in operations management, business administration, or related field.

(Preferred)

Experience:

2+ years’ experience in operations management position.

Salary: $70,000-$80,000 annually

Other:

Strong budget development and oversight skills.

Excellent ability to delegate responsibilities while maintaining organizational control of branch

operations and patient service.

Highly trained in conflict management and business negotiation processes.

Knowledge of general business software and aptitude to learn new applications; proficiency in

Microsoft 365.

Integrity, reliability, and discretion.

Attention to detail.

Ability to work autonomously.

Ability to work through ambiguity and quickly adapt to change.

Key Competencies:

Leadership – Conflict Management – Organization – Decision Making – People Management –

Data Entry – Data Processing – Dependable Reporting – Deadline Oriented – Budget

Development – Critical Thinking – Problem Solving – Communication – Persuasiveness

Influencing – Leading Delegations & Teamwork Negotiation – Adaptability – Stress Tolerance –

Project Management – Business Management – Financial Management – Entry Level Human

Resources.

Clay Consulting

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Website

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This company excels in offering specialized outsourcing services for medical disability examinations, crucial for veterans and active-duty members, by utilizing advanced medical and audiological technologies. With a focus on high-quality and objective evaluations, it provides a professional environment supported by highly trained licensed providers and psychologists. This commitment not only ensures comprehensive service delivery but also fosters a culture of precision and care, making it an ideal workplace for those passionate about making a meaningful impact in the healthcare and federal sectors.

Company Stage

N/A

Total Funding

N/A

Headquarters

Houston, Texas

Founded

N/A

Growth & Insights

Headcount

6 month growth

↑ 33%

1 year growth

↑ 86%

2 year growth

↑ 86%