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Principal Customer Success Manager, Strategic Accounts - Canada
Posted on 5/9/2022
INACTIVE
Locations
Remote
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Hubspot
Leadership
Management
Marketing
Sales
Segment
Requirements
  • A personal investment in helping customers succeed
  • Experience working with large organizations (200+ employees)
  • A proven track record of measurably impacting your customers' results with HubSpot
  • Experience with creative problem solving and change management
  • Experience with cross-team customer advocacy
  • An ability to autonomously detect and remediate risk
Responsibilities
  • Deliver as needed service to our customers in our Enterprise segment with the goal of retention and growth
  • Use creative problem solving to help customers reach their business goals and maximize the value they are getting from HubSpot
  • Consult on customers' marketing, sales, and services processes to help deliver tangible, positive results to our customers' efforts and drive product adoption
  • Build deep relationships that turn your customers into power users and evangelists of HubSpot
  • Serve as an internal advocate for your segment, representing their challenges to leadership
  • Travel onsite to deliver strategic consulting engagements, as needed
  • Demonstrate a sustained, significant, and quantifiable impact on the business in the areas of program development and/or people development
HubSpot

1,001-5,000 employees

Inbound marketing software for businesses
Company mission
HubSpot believes businesses can grow with a conscience, and succeed with a soul — and that they can do it with inbound. That's why they've created an ecosystem uniting software, education, and community to help businesses grow better every day.
Benefits
  • Unlimited Vacation & Global Week of Rest
  • Remote Work
  • Five-Year Sabbatical
  • HubCare
  • Parental Benefits
  • Leadership Development
  • [email protected]
  • Employee Stock Purchase
  • Tuition Reimbursement
  • Ongoing Learning
  • Employee Resource Groups
  • Fun Stuff
Company Values
  • We solve for the customer.
  • We work to be remarkably transparent.
  • We favor autonomy & accountability.
  • We believe our best perk is amazing peers.
  • We lean towards long-term impact.