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Full-Time

Outbound Call Center Rep

Rapid City

Posted on 7/5/2024

Signify Health

Signify Health

1,001-5,000 employees

Value-based healthcare transformation solutions provider

Data & Analytics

Compensation Overview

$15Hourly

+ Commission + Bonus

Junior

Remote in USA

Category
Customer Experience
Customer Support
Customer Success & Support
Inside Sales
Sales & Account Management
Required Skills
Communications
Requirements
  • High School Diploma or equivalent
  • 1+ year call center experience OR 2+ years general work experience
  • Previous outbound call center or high volume experience
  • Desire to work in an outbound call center environment
  • Good communication skills
  • Ability to adhere to a fixed daily schedule
  • Strong computer skills
  • Proficiency in English language
Responsibilities
  • Make outbound calls to offer, explain, and schedule free in-home or virtual health evaluations
  • Follow approved scripts and respond to rebuttals persuasively
  • Meet daily goals set by the department
  • Adjust, reschedule, and cancel appointments
  • Monitor performance results and report complaints
  • Participate in peer coaching
  • Follow HIPAA and privacy guidelines

Signify Health offers value-based transformation solutions for healthcare organizations, utilizing advanced analytics and technology to drive value-based payment programs and align financial incentives around outcomes. Their platform integrates risk assessment tools and coordinates a range of clinical, social, and behavioral services, with a focus on transitioning services to the home.

Company Stage

N/A

Total Funding

$150.3M

Headquarters

Dallas, Texas

Founded

2017

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

-10%
INACTIVE