HR Technology Analyst

THE POSITION
Our roster has an opening with your name on it

FanDuel is seeking an HR Technology Analyst to play a key role in maintaining, optimizing, and supporting FanDuel’s suite of HR systems. Acting as the first line of support for system issues, this role ensures the smooth operation of HR technologies by resolving incidents, managing configuration changes, supporting integrations, and maintaining accurate system documentation.

The Analyst partners closely with HR, IT, and vendor teams to enhance system functionality, improve user experience, and ensure access and process alignment across platforms—helping deliver seamless digital experiences for employees across multiple countries. This is an ideal role for someone who enjoys problem-solving, system troubleshooting, and continuous improvement in a fast-paced, technology-driven HR environment.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

System Support & Troubleshooting
•    Serve as the first line of support for HR technology issues and incidents, identifying, triaging, and resolving user-reported problems across multiple platforms
•    Collaborate with HR, IT, and vendor partners to escalate and track resolution of complex issues
•    Monitor system performance and proactively identify recurring issues or opportunities for improvement

Configuration, Testing & Integrations
•    Support configuration, testing, and validation of new functionality, enhancements, and system releases
•    Develop and execute test scripts to verify accuracy, compliance, and alignment with business requirements
•    Execute and validate mass data uploads and employee data changes, ensuring accuracy, auditability, and governance
•    Assist with integration setup, monitoring, and troubleshooting between HR platforms and downstream systems
•    Collaborate with HR Technology and vendor teams to ensure configuration aligns with governance standards and business needs

Security Administration & Compliance
•    Administer user access and security roles across HR platforms in accordance with internal policies and SOX requirements
•    Conduct periodic access reviews and coordinate with HR and IT partners to ensure appropriate role assignments and segregation of duties
•    Maintain detailed documentation and evidence of user access changes, approvals, and system configurations to support audit and compliance reporting
•    Partner with internal audit and compliance teams to respond to SOX control testing and provide requested documentation or evidence
•    Monitor compliance with data privacy, information security, and corporate governance standards across all HR systems

User Support & Enablement
•    Provide responsive and knowledgeable support to HR team members and end users, guiding them through processes and troubleshooting issues
•    Develop and maintain user guides, job aids, and FAQs to enhance self-service capabilities
•    Deliver basic training and knowledge-sharing sessions on system updates and best practices

Documentation & Continuous Improvement
•    Maintain accurate documentation of system configurations, mass data uploads, test results, and SOX control evidence
•    Track and analyze recurring issues to identify process improvement or automation opportunities
•    Partner with HR Technology leadership to enhance documentation standards and ensure system changes are fully traceable and auditable
•    Support continuous improvement initiatives to increase efficiency, compliance, and user satisfaction across HR systems

THE STATS
What we're looking for in our next teammate

•    Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field (or equivalent experience)
•    At least 3 years of experience with HR technology platforms (e.g., Workday, Dayforce, Greenhouse, SAP SuccessFactors, or similar)
•    Strong Excel/SQL skills
•    Experience in XML/XSLT troubleshooting and maintenance for inbound and outbound file feeds
•    Familiarity with RESTful APIs and webhooks
•    Basic understanding of JSON/JavaScript
•    Strong project management and documentation skills
•    Familiarity with SOX compliance, user access controls, and audit documentation practices
•    Strong analytical and problem-solving skills with excellent attention to detail
•    Effective communicator with the ability to translate technical concepts for non-technical audiences
•    Understanding of system integrations, security administration, and testing methodologies
•    Customer-service mindset with a proactive, solution-oriented approach
•    Strong organizational skills and ability to manage multiple priorities
•    Continuous learner with an interest in HR technology advancements
•    Knowledge of working within a heavily regulated industry is a plus
-    Don’t check all the boxes? That’s okay! We encourage you to still apply if you feel like you possess an adjacent skill set and are interested in learning more about this position

ABOUT FANDUEL

FanDuel Group is the premier mobile gaming company in the United States and Canada. FanDuel Group consists of a portfolio of leading brands across mobile wagering including: America’s #1 Sportsbook, FanDuel Sportsbook; its leading iGaming platform, FanDuel Casino; the industry’s unquestioned leader in horse racing and advance-deposit wagering, FanDuel Racing; and its daily fantasy sports product.  

In addition, FanDuel Group operates FanDuel TV, its broadly distributed linear cable television network and FanDuel TV+, its leading direct-to-consumer OTT platform. FanDuel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company’s affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

FanDuel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: FanDuel Total Rewards. *Benefits differ across location, role, and level.

FanDuel is an equal opportunities employer and we believe, as one of our principles states, “We are One Team!”. As such, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law. We believe FanDuel is strongest and best able to compete if all employees feel valued, respected, and included.

FanDuel is committed to providing reasonable accommodations for qualified individuals with disabilities. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please email[email protected].

The applicable salary range for this position is $79,000 - $104,000 USD, which is dependent on a variety of factors including relevant experience, location, business needs and market demand. This role may offer the following benefits: medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation. This role includes paid personal time off and 14 paid company holidays. FanDuel offers paid sick time in accordance with all applicable state and federal laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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