Head of State Street Consultancy

Head of State Street Consultancy

Location: Boston

Across the globe, State Street helps clients manage risk, respond to challenges through solutions, and drive performance and helps create ​​​​​​​better outcomes for the world’s investors and the ​​​​​​​people they serve.

Position Overview

The Head of State Street Consultancy leads a team of internal consulting professionals focused on delivering best-in-class strategy and management consulting services across all State Street Business and functions globally and reports directly to the Chief Operating Officer for State Street.

In this role the Head of Consultancy develops strategic and ambitious goals for the enterprise in alignment with the larger strategy and plays a key role in the development of the departmental vision, while executing against State Street’s most critical projects including transformation, technology management, process engineering, and general management.

The Head of Consultancy will provide innovative and best in class solutions, working with the internal business unit leaders based on identified needs. This will in turn help develop State Street’s approaches and methods, build change capabilities across State Street, and engage our employees at all levels in elevating the enterprise agenda of being a high performing global organization.

The role will require using industry-leading methodologies to deliver and support specific State Street operating model and business process improvement projects and programs. Projects will vary in size, duration, and complexity, with measurable business value outcomes; and with executive-level sponsorship.

In addition to participating on operating model, process improvement and process transformation projects and programs throughout Technology and Operations, the leader also owns specific workstreams to ensure delivery against project objectives, provides support as a thought leader in methodologies for process analysis, design, and implementation approaches as well as methods for projects undertaken by the internal consulting organization.  The Head of Consultancy will report on the departmental body of work against its strategy, goals, and operating plans to senior and executive management.

Roles Responsibilities:

• Enable State Street leaders to elevate and accelerate further enhancing the operating model, process improvement and process transformation projects and apply agile principles, by identifying business needs, validating key pain points, and determining the business case for change. The candidate will use hypotheses, data analysis / analytics, and process mapping tools and methods to establish project scope and potential value and will also conduct and incorporate research and competitive analysis as needed.

• Support business leadership in devising innovative solutions to address process deficiencies and value creation opportunities. The head of consultancy will also lead the planning and conduct of functional and cross-functional working sessions to develop future state process models that address business issues. Support conducting and incorporating leading practice assessments and benchmarking as needed.

• Strategically lead a team that will lead enterprise change management approaches and methods and support the assessment of organization capacity and readiness for change. Work with business leaders to prioritize strategic pain points and lead the implementation plan for process improvement / process transformation that identifies timing, key projects / initiatives, resources / teams, and change management approach.

• Lead the development of strategic project plans, establish, and drive steering committees, mobilize, and launch project teams to support operating model, process improvement and process transformation.

• Oversee teams leveraging methodologies like Six Sigma and Lean tools as well as other common process measurement and change methodologies, and support State Street’s Process Improvement and Process Transformation.

• Champion and demonstrate State Street’ s culture of innovation, automation, agility, continuous improvement, and operating as One State Street. Drive teams towards success-driven outcomes, such as reduced time to market, boosted quality, focus on client outcomes, and being a growth organization, while reducing reliance on external resources.

Job Requirements and Minimum Qualifications

• Several years of management consulting or Big 4 consulting firm experience desirable.
• Proven experience managing fortune 500 engagements for transformation, operations, or technology implementations experience preferred.
• Demonstrated ability partnering with executive enterprise leaders to manage multiple lines of business and corporate functions with particular emphasis on client technology, operations, risk, and compliance.
• Strong ability to drive measurable performance improvements within a complex local/global organizational environment.
• Strong financial acumen, with experience managing through multiple economic cycles; experienced in publicly traded company preferred.
• Proven track record in driving improvements towards an inclusive and diverse workplace.
• Global financial service and banking regulatory experience required.
• Excellent written and verbal communication skills, including experience to board, executive management, and large groups.
• Strong project management skills, including managing and leading multiple projects at the same time.
• Strong critical thinking skills and the ability to create and manage deliverables independently.

We believe in the power that comes from the diverse backgrounds and experiences that our employees bring with them. Even when the job description details what we are looking for, we do not necessarily need you to fulfil all of them when applying. If you like change and innovation, can see the bigger picture, make data driven decisions and are a good collaborator, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we are making our mark on the financial services industry. For more than two centuries, we have been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live, and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other benefits. You will have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You

Salary Range:

$300,000 - $412,500 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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