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Full-Time

Help Desk Technician

Posted on 3/26/2024

Global Lending Services

Global Lending Services

501-1,000 employees

Provides credit and reliable transportation services

Financial Services
Data & Analytics

Entry

Tempe, AZ, USA

Category
IT Support
Network Administration
IT & Security
Requirements
  • Minimum of a Bachelor’s degree in Computer Science or related field required
  • Working knowledge of networking protocols required
  • Working knowledge of hardware, software, network, OS interaction required
  • Microsoft Technology Associate or CompTIA A+ certification preferred
  • Minimum of 1 (one) year experience in a related field preferred
Responsibilities
  • Evaluate, prioritize, and resolve incoming requests for assistance from users
  • Investigate, diagnose, and resolve software and hardware problems, networking, and other computer related technologies and advise users on appropriate action
  • Monitor, identify, and report network connectivity issues to ensure associates and clients are able to communicate and access company platforms
  • Log and track calls using a problem management database, and maintain historical records and related problem documentation
  • Identify and escalate situations requiring urgent attention
  • Use system deployment images and software deployment packages
Global Lending Services

Global Lending Services

View

GLS utilizes data analytics and advanced technology to provide affordable credit and reliable transportation, aiming to make transportation more accessible and affordable for customers. The main technologies employed include data analytics and advanced technology to create value for customers.

Company Stage

N/A

Total Funding

N/A

Headquarters

Greenville, South Carolina

Founded

2011

Growth & Insights
Headcount

6 month growth

1%

1 year growth

9%

2 year growth

29%
INACTIVE