Import & Export Shipping Coordinator
Posted on 3/29/2023
INACTIVE
AI-enabled marketplace for on-demand manufacturing services
Company Overview
Xometry's mission is to accelerate innovation by providing real-time, equitable access to global manufacturing capacity and demand. Xometry is the leading AI-enabled marketplace for on-demand manufacturing, transforming one of the largest industries in the world.
AI & Machine Learning
Data & Analytics
Industrial & Manufacturing
Company Stage
N/A
Total Funding
$443.4M
Founded
2013
Headquarters
North Bethesda, Maryland
Growth & Insights
Headcount
6 month growth
↑ 0%1 year growth
↑ 0%2 year growth
↑ 26%Locations
Los Angeles, CA, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Communications
Requirements
- 2+ years relevant work experience
- Excellent communication skills and proven ability to work in a fast-paced high-volume shipping environment
- Excellent oral and written communication skills with the ability to work with cross-functional teams
- Basic computer skills; experience with FedEx Shipping Manager and UPS WorldShip software preferred
Responsibilities
- Prepare, review and edit import and export documents; Commercial Invoices, Bills of Lading, packing slips and shipping labels to route packages internationally
- Administrative responsibilities include preparation of reports/presentations and analysis using various software packages and databases
- Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved
- Daily follow-up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and Xometry partners in foreign countries
- Quote shipping rates for domestic and international parcel and freight shipments
- Sets up freight shipment pick ups and track through delivery
- Helps file Electronic Export Information (EEI) online with US Customs and Border Protection on any eligible export shipments
- Escalates customer complaints and requests with carriers and follows up to ensure the request was completed while keeping the customer informed
- Work collaboratively with all departments to resolve issues related to package deliveries or shipments
- Performs all work in compliance with Xometry's quality and safety systems, policies and procedures