What You’ll Be Doing:

• Own operations efficiency metrics and delivers on the philosophy of "doing more with less."
• Progressively look for ways to contribute to revenue growth and our overall revenue strategy. 
• Participate in planning for year-long efforts, design process, technology strategy, and roadmap to address current and future business needs through partnership with business and team subject matter experts.
• Define operational and corporate technology services and strategy for broad consumption across StackAdapt.
• Work with various stakeholders to understand business objectives, gather business requirements, and articulate the design and implementation of solutions: drive product selection and development where needed.
• Ensure all projects in the portfolio are implemented with the defined standard of quality, demonstrate results and value, and align with an expected ROI.
• Monitor performance KPIs measuring the business impact, user adoption, and revenue. 
• Promote a corporate-wide culture of process standards, best practices, standardization, and integration.
• Manage, grow, and develop teams within the Operations department purview, such as; Business Analysis, Services Desk, Global Support, Salesforce Development, Procurement, and more.
• Provide coaching, development, succession, recruitment, resource management, team progression, and input into performance and development plans.

What You’ll Bring to the Table:

• Experience running and scaling Operations and Corporate IT functions in a rapidly growing technology company.
• At least 10 years of experience in a function related to business process optimization, change management, and project delivery.
• A growth-obsessed person who loves building and has lots to show for it.
• Someone who is proactive and prioritizes getting stuff done. 
• Strong intrapersonal, negotiation, and prioritization skills
• A Proven track record of successfully working on cross-functional projects within an organization. Proven ability to manage multiple priorities simultaneously.
• Experience influencing and gaining buy-in from executives, sponsors, team members, stakeholders, and peers.
• Exceptional critical and creative thinking skills.
• Certifications in Safe, Scrum, Six Sigma black belt, and/or Agile software development processes are a big bonus.

StackAdapters Enjoy:

• Highly competitive salary + equity
• RRSP/401K matching
• 3 weeks vacation + 3 personal care days + 1 Culture & Belief day + birthdays off
• Access to a comprehensive mental health care platform
• Full benefits from day one of employment
• Work from home reimbursements
• Optional global WeWork membership for those who want a change from their home office
• Robust training and onboarding program
• Coverage and support of personal development initiatives (conferences, courses, etc)
• Access to StackAdapt programmatic courses and certifications to support continuous learning
• An awesome parental leave policy
• A friendly, welcoming, and supportive culture
• Our social and team events!