Quality Control Coordinator

Overview

Liberty Military Housing – Own your passion for service!

At Liberty Military Housingwe’re here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another. 

Liberty Military Housing is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another’s diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.

We’re always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you’re ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.

Responsibilities

A Day in the Life of a Quality Control Coordinator:

As a Liberty Military Housing Quality Control Coordinator, you will coordinate the quality of maintenance work performed by both the employees and vendors. Your role is very process oriented and assists with confirming processes are maintained by all maintenance personnel and vendors. You will be inspecting homes and work completed by maintenance staff and vendors. You will play a key role in ensuring the portfolio’s physical condition is well-maintained and meets Liberty Military Housing’s quality standards in order to deliver on our mission of providing exemplary service.

Your Responsibilities include, but not limited to:

• Inspect homes to ensure make ready expectations are being met.
• Inspect completed work orders to ensure expectations are being met.
• Identify and advise District Manager, Maintenance Supervisor and Service Manager of any common area issues.
• Seek out qualified vendors related to make ready work.
• Meet with vendors to establish expectations and assist with negotiating pricing with vendors on make ready related work.
• Work with the Maintenance Supervisors and ensure work orders, vacant unit turns and all related concerns are addressed in an effective and timely manner.
• Work with site teams to ensure adherence to property maintenance budgets.
• Must adhere to all company safety policies.
• Must comply with all OSHA safety regulations, federal, state and local applicable laws regarding health, safety or environment, including LMH’s standard operating procedures and policies.

Qualifications

What You Need for Success:

• A minimum of 3 years residential property management experience preferred.
• Maintenance experience preferred.
• Strong attention to detail.
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from supervisors, peers, vendors, and government agencies.
• Knowledgeable of laws pertaining to property management, (Fair Housing, OSHA, State, Local, etc.).
• Proficiency and working knowledge of personal computers, keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
• Excellent problem solving, multi-tasking, and organizational skills.
• Ability to operate a motor vehicle (valid license required).
• Ability to travel to other regional locations for work, training, meetings and other work-related activities.
• Ability to independently lift/carry supplies or equipment up to 20 lbs.
• May require use of a personal or company vehicle, or electrical cart.

What We Provide You:

Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:

• Medical/Dental/Vision Insurance*
• Life and AD&D Insurance
• 401k Retirement Plan w/company match
• Employee Stock Ownership plan
• Incentive Bonus Program
• 10 Paid holidays per year
• 40 hours Paid Sick Leave per year**
• 80 hours Paid Vacation per year**

* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.

**Vacation and sick time are based on the employee's hire date.

Pay Range: $21.00 -$24.00