QA/QC Coordinator

Duties , Responsibilities, Role Objectives:

• Safety is our number one priority. Comply with safe work practices consistent with company and client worksite policies.
• Promote company Core Values to foster and safeguard a family-centric culture.
• Collaborate with program representatives to coordinate and incorporate applicable quality expectations into the E2 Optics QMS.
• Engage and influence relevant operational personnel to successfully comply with installation specifications documented within the E2 Optics QMS standard.
• Ability to create and develop QA/QC structure and tools that promote a quality awareness culture. Partner with field staff for successful implementation and execution of the Innovation, Lessons Learned, First Time Right and Work Packages quality elements.
• Generate and analyze relevant quality data analytics for incorporation into metrics to accurately quantify quality performance.
• Coordinate and conduct timely Work in Progress (WIP) quality inspections prioritized according to production status/risk management as represented in the P6 or project schedule.
• Train and coach internal employees to integrate quality awareness into daily activities.
• Technical writing - Ability to develop QA/QC installation and technical standards, procedures, inspections and reporting documents as required to support E2 Optics projects.
• Drive continuous improvement activities and support Lean initiatives to align with achieving corporate strategic goals.
• Issue, record, monitor and close nonconformance reports. Trend data to identify recurring issues.
• Conduct corrective action(s) verification audits for non-conforming observations.
• Conduct structured problem solving to determine root cause, effective countermeasure(s) and scale best practices as Lessons Learned.
• Network across intra/inter-site QA organization the best practices and learnings to scale and anchor into standards.

Supporting Duties: As Required

• Materials – Coordinate with client design teams and project managers to consult on materials for CFCI and OFCI material questions and constraints.
• Training – Provide technical training to field staff to develop knowledge, skills and competencies.
• Strategic Planning – Participate in project pipeline planning and discussions related to the project.
• Technical – Provide technical support for structured cabling standards, product selection, design, and installation methods in the field.
• Travel: The individual in this role should be able and willing to travel as required by E2 Optics.

Education:

• High school diploma or GED required

Experience:

• ≥2 years field experience installing and testing fiber
• Structured cabling and/or Data Center cabling experience

Knowledge, Skills, & Abilities:

• Strong communication, coaching and collaborative skills.
• Demonstrate analytical, decision making and problem-solving skills.
• Ability to add value, contribute and actively participate as part of a team.
• Demonstrate professionalism with ability to engage effectively to build rapport with internal customers, program representatives and others.
• Ability to effectively coach, influence and encourage others in quality topics.
• Promotes a working climate that fosters winner mentality, ownership, creativity, openness, passion and spark.
• Ability to work under time pressure and adapt to changing requirements with a positive attitude.
• Use strong oral/written communication and organizational skills to consistently exceed internal and external customers’ expectations.
• Disciplined, detail oriented, organized and self-starter.
• Ability to plan and prioritize tasks to efficiently conduct and complete scheduled activities.
• Ability to understand and comply with policies and standard operating procedures.
• Proficient in using a computer and Microsoft Office (Outlook, Word, Excel, etc.).